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IT Support / IT Administrator
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Job Overview
Designation: IT Support / IT Administrator
Salary Offered: 1
Post Date: August 10, 2026
Country: United Kingdom
Job Type: Permanent
Company
Location: Glasgow, Scotland, United Kingdom
Job Type: Permanent
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Job Description
You'll be joining a well established organisation that places strong emphasis on reliable technology, continuous improvement, and high quality internal support. The business operates across multiple sites and relies on a modern IT environment to keep daily operations running smoothly. They are known for fostering a collaborative culture where staff are encouraged to develop their skills, contribute ideas, and take ownership of their work. With ongoing investment in systems, infrastructure, and user experience, the company provides an excellent environment for someone looking to grow within a supportive and forward thinking technical team.
As an IT Support & Administrator, you will provide first line technical assistance to employees, resolving hardware, software and network issues both remotely and on-site. You'll help set up new equipment and user accounts, maintain IT systems, document processes, manage helpdesk tickets, and support ongoing IT projects and rollouts. You will also contribute to stock management for IT equipment and ensure all repairs and support activities are accurately recorded.
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Requirements:
- A strong interest in IT and problem solving
- Basic understanding of PC hardware, software and networks
- GCSEs (or equivalent) including Maths and English
- Level 3 IT apprenticeship or similar qualification
- Practical experience in IT support
- Understanding of troubleshooting techniques and IT security
- Full UK driving licence
Benefits:
- 24 days holiday, plus 9 days public holiday.
- Contracted hours are 40 per week.
- Life Assurance at the rate of 2 x salary.
- Pension scheme, minimum EE contribution of 2% and ER contribution of 7%.
- Opportunity to develop hands-on IT support experience
- Exposure to a wide range of systems, tools, and projects
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Recruitment Information:
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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