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IT Support Specialist (Fully Remote)
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IT Support Specialist (Fully Remote – UK | Part-Time | Immediate Interviews)
Location
100% Remote – United Kingdom
Pay Rate
£15.00 – £21.00 per hour (DOE)
Hours
Part-time (15–25 hours per week – flexible scheduling available)
Start Date
Immediate / Ongoing intakes
We’re Hiring – Remote IT Support Specialists
One of our clients is expanding their remote IT team and is looking for multiple Part-Time IT Support Specialists to provide day-to-day technical support to a growing remote workforce.
If you enjoy solving technical problems, helping users, and working from home with flexible hours — this is a great opportunity to join a supportive and fast-moving IT environment.
What You’ll Be Doing
- Provide remote 1st / 2nd line IT support via phone, email, and ticketing systems
- Troubleshoot hardware, software, login, and connectivity issues
- Support Windows / Mac devices, Microsoft 365, email, and business apps
- Set up user accounts, permissions, and remote access
- Assist with onboarding/offboarding and device configuration
- Log tickets accurately and keep users updated
- Escalate complex issues to senior engineers where required
- Help maintain secure and reliable remote systems
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Who This Role Suits
- IT Support Technicians looking for flexible remote work
- Service Desk / Helpdesk professionals wanting part-time hours
- MSP or internal IT support staff seeking additional remote income
- Experienced tech-savvy professionals with strong troubleshooting skills
Requirements
- Previous experience in IT Support / Helpdesk / Technical Support
- Strong knowledge of Microsoft 365, Windows OS, and basic networking
- Experience supporting users remotely
- Good communication skills and customer-focused mindset
- Ability to manage workload independently in a remote setting
- Reliable home office setup and stable internet connection
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Bonus Skills (Nice to Have)
- Active Directory / Entra ID / endpoint management experience
- Experience with remote tools (TeamViewer, AnyDesk, RMM tools, etc.)
- CompTIA A+, Network+, or Microsoft certifications
- Exposure to Azure, Google Workspace, or SaaS environments
What You’ll Get
- Fully remote UK-based role — work from anywhere in the UK
- Flexible part-time hours to fit around your schedule
- Fast hiring process & regular interview slots
- Competitive hourly pay (£15–£21 DOE)
- Supportive remote team environment
- Opportunity to move into Senior IT Support or Full-Time roles
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