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IT System Administrator | Full time| Hybrid| Burton-Upon-Trent – DE14 2SY
In this role, you will be responsible for supporting and maintaining the internal IT infrastructure across Palletforce and Palletforce Logistics, including server hardware, operating systems, networking, telephony, and security. Working closely with the IT Support team, you will help develop and maintain IT standards, reduce vulnerabilities, and provide technical expertise and project support for strategic IT and business-led initiatives. You will play a key role in delivering projects on time, within budget, and to the required standards.
THE SALARY
Up to £40,000 depending on experience. Plus a 10% on-call allowance.
ROLE RESPONSIBILITIES:
- Provide technical support and resource for long-term infrastructure projects, including acquisitions, WAN deployments, and voice solutions.
- Support and facilitate the progression of IT-led and Business-led projects for all infrastructure-related tasks.
- Troubleshoot and correct issues relating to server, network, cloud, and telephony infrastructure and ensure Palletforce maintains standards for Server OS and cybersecurity vulnerabilities.
- Configure and deploy network/infrastructure equipment to Palletforce standard configurations.
- Provide out-of-hours on-call support for IT infrastructure issues that significantly impact the operation.
- Develop strong working relationships with other departments to assist with the delivery of our service.
- Apply logical problem-solving skills to diagnose issues and deliver effective solutions.
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OUR IDEAL CANDIDATE WILL HAVE:
- A strong experience supporting and administering Microsoft Server and desktop environments, including Active Directory, Group Policy, Office 365, and Azure Active Directory.
- Confidence in using PowerShell for system administration and automation.
- A good understanding of networking technologies, including TCP/IP, Ethernet, routing, switches, firewalls, WiFi, and VLANs.
- A proactive approach to maintaining a secure and reliable IT infrastructure through effective planning, documentation, and continuous improvement.
- A willingness to learn and keep up to date with new technologies and industry best practice.
- Experience with Microsoft Azure, CSP management, endpoint management tools, virtualization platforms (Hyper-V/VMware), and IT security principles (desirable).
- The ability to support system maintenance activities, including occasional out-of-hours work and travel to other Palletforce sites when required.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
- Excellent communication skills with the ability to provide professional support and build positive relationships across the business.
- A team-focused, adaptable, and solution-driven approach, with the ability to manage multiple priorities in a fast-paced environment.
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If you would like further information about this role, please contact Kate Lovatt, IT Director (Express), at kate.lovatt@palletforce.com. Alternatively, please contact the Recruiting Team at people@palletforce.com.
DIVERSITY AND INCLUSION
Equality, diversity, and inclusivity are at the heart of everything Palletforce does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity, or affiliation with a political, religious, union, organization, or minority group.
Palletforce reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.
Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.
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