YANG MING (UK) LTD
IT Systems & Network Assistant
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About the Role
Yang Ming (UK) Ltd is looking for an IT Systems & Network Assistant to join our Electronic Data Processing team at our Romford office.
The successful candidate will help maintain the company’s server, network, and end-user computing environment. The role will also provide technical support for the head-office ERP system and assist with routine database-related activities.
This is a full-time, office-based role, working from 9:00 a.m. to 5:00 p.m.
Key Responsibilities
- Support the daily operation and maintenance of the server room, server systems, and network infrastructure.
- Assist with the administration and maintenance of Windows, Linux, and Unix server environments.
- Monitor and troubleshoot network connectivity and system performance issues.
- Provide day-to-day technical support to users for computers, software, and related IT equipment.
- Install, configure, and maintain client computers and approved business applications.
- Support the head-office in-house ERP system and liaise with the relevant support teams when required.
- Assist with routine database administration and troubleshooting.
- Maintain accurate IT documentation, system records, and equipment information.
- Escalate complex technical issues to senior colleagues, head office, or external support providers.
- Undertake occasional evening or weekend work when operationally required.
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Essential Qualifications and Skills
- A degree or equivalent qualification in Information Technology, Computer Science, or a related subject.
- A good understanding of Windows operating systems and computer networking.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good communication and customer-service skills.
- Professional-level written and spoken English.
- Ability to organize work effectively and follow technical procedures.
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Desirable Skills
- Knowledge of Windows Server, Linux, or Unix administration.
- Understanding of networking technologies and network administration.
- Familiarity with Oracle, Microsoft SQL Server, or PL/SQL.
- Previous experience in IT support, systems administration, or network support.
Previous professional IT experience is desirable but not essential. Applications from graduates and candidates beginning their IT careers are welcome.
Right to Work
Applicants must already have the right to work in the United Kingdom. Visa sponsorship is not available for this position. Any offer of employment will be subject to a right-to-work check.
Application Method
To apply, please send your CV and a brief covering letter to hr@uk.yangming.com
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