E-SEARCH CONSULTING LTD
IT Systems Support Engineer, Hedge Fund Industry, London / hybrid
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Amazing opportunity for an early career IT Support Engineer
Amazing opportunity for an early career (2 years commercial experience or thereabouts) IT Support Engineer who is keen to progress on to building cloud infrastructure in AWS. AWS experience isn't required if you have the skills listed below.
In addition to the IT operations work, we have lots of exciting projects to work on in AWS, which we will give you exposure to, from a team with a wealth of experience who can support you in learning how to build secure, reliable, and scalable infrastructure.
We are highly selective about who we hire. We look for individuals who have a high ceiling in terms of technical ability and are eager to learn and prove themselves.
For this role, we're looking for someone with a background in:
- 2+ years of experience in IT operations / support
- Familiar with administering SaaS systems such as Okta, Google Workspace, Microsoft 365, Atlassian, and Slack
- Experienced with macOS device management using systems such as Iru (previously Kandji) or Jamf
- Excellent communication skills; able to help end users with their IT support needs in a friendly and professional manner
- Strong technical mindset and drive to learn new skills & technologies
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What You'll Do
Don't worry if you don't have experience with our entire tech stack, particularly on the engineering side. We are expecting you to learn and grow in this role. However you must have solid experience in supporting users in a Mac environment.
- Configure and maintain IT systems across the business, such as Okta (or similar), Google Workspace and Iru (previously Kandji) Device Management
- Provide desktop and system support to end users. We're mostly on macOS, but also have a few Windows laptops.
- Manage & purchase IT & office supplies
- Help with meeting security & compliance requirements (we are certified to ISO 27001)
- Learn the fundamentals of building secure cloud infrastructure on AWS
- Write scripts and AWS Lambda functions for small operational tasks using Python
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Why us
In return, we will help with developing your skills in building cloud infrastructure, and provide the opportunity to work alongside some of the best software engineers in the industry. Our goal is to support and accelerate your career development in a meaningful way.
- You'll be mentored by experienced engineers who are actively involved in your development and progression.
- We give people ownership and autonomy at every level.
- We value empathy, honesty, and kindness and are creating a fantastic workplace culture where engineers work very collaboratively as a team. When we do have problems, we don't have them for very long.
- We are building a highly capable engineering team by finding people who are both skilled engineers and excellent colleagues.
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