Protec Services
IT Technician Level 3 FULL TIME
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Full-Time | Permanent
Salary from £30,000+ DOE
Protec Services is a growing IT and Security company looking for a skilled and customer-focused IT Technician to join our friendly team.
This is a varied, hands-on role supporting both business and residential clients across a wide range of IT systems, networking, infrastructure, and support environments. No two days are ever the same!
What You’ll Be Doing
- Providing Level 3 IT support onsite and remotely
- Assisting onsite network technicians with secondary fixing as required
- Configuration, installation, and supporting onsite infrastructure to include but not limited to firewalls, network switches, Wi-Fi links, servers, VOIP/SIP/PBX, CCTV, PC’s, broadbands, printers, etc.
- Supporting Microsoft 365 and Windows environments
- Troubleshooting hardware, software, and network issues
- Hyper-V, VMware, and server environments
- Visiting client sites for installations and support
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What We’re Looking For
- 3+ years’ experience in IT support or infrastructure
- Strong troubleshooting
- Excellent communication and interpersonal skills, with the confidence to speak with customers, answer questions, and explain information clearly and professionally.
- Strong Microsoft 365 & Azure knowledge
- Networking experience (VPNs, VLANs, switches, and firewalls)
- Full UK driving licence essential
- Experience with Hyper-V, VMware or MSP/IT support environments would be advantageous.
What We Offer
- Starting salary from £30,000+
- Company van provided during work hours
- Pension scheme
- Ongoing training & certification opportunities
- Supportive team environment
- Exposure to a wide range of technologies & environments
- 28 days holiday including bank holidays
- Up to 2 additional days paid leave over the Christmas shutdown period (up to 2 weeks off)
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Hours
Monday–Friday, approximately 42 hours per week, between 8am–6pm.
Important: This is a fully office-based role in Louth and is not a remote or work-from-home position. Successful applicants will be required to attend our office daily and travel to client sites when needed as part of the role.
Apply now with your CV. Early applications are encouraged as we may close the vacancy once sufficient applications are received.
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