DGH Recruitment
IT Trainer (Law Firm)
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IT Trainer - Permanent - London (hybrid) - £70,000 per annum
A fantastic opportunity has arisen for an IT Trainer to join our London-based global law firm. The role will focus on delivering technology training and supporting the effective adoption of firm systems and emerging tools.
Key Responsibilities
- Deliver engaging technology training through group workshops and one-to-one coaching, both in person and virtually via Microsoft Teams and Zoom.
- Identify training needs and support the development of learning solutions aligned with business requirements.
- Develop and maintain training materials, including user guides, job aids and e-learning content.
- Maintain training content within the Learning Management System (LMS) and use participant feedback to improve programmes.
- Support testing and adoption of new enterprise applications, Microsoft 365 enhancements and AI productivity tools.
- Provide ongoing user support and communications relating to technology updates and training initiatives.
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Key Experience
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- Previous corporate training experience within legal or professional services; law firm experience is advantageous.
- Experience delivering blended training across in-person, virtual and one-to-one formats.
- Strong knowledge of Microsoft 365, including Teams and OneDrive, Windows 11 and professional PDF management tools.
- Knowledge of AI productivity tools, including Microsoft 365 Copilot and ChatGPT.
- Working knowledge of instructional design principles and adult learning theory.
- Familiarity with Learning Management Systems (LMS), document management systems (DMS) and enterprise applications.
- Bachelor’s degree or equivalent professional experience.
- Strong communication and presentation skills, with the ability to explain technical concepts to varied audiences.
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