DGH Recruitment
IT Training/Learning & Development Specialist
London
£60k – £65k/yr
Posted about 23 hours ago
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IT Training/Learning & Development Specialist
A fantastic opportunity has arisen for a IT Training/Learning & Development Specialist to join our London based law firm on a permanent basis.
Responsibilities and Duties:
- Deliver Technology Learning & Adoption services aligned with global standards and regional business needs.
- Design and deliver instructor-led, virtual, and digital training to support technology adoption and user effectiveness.
- Deliver instructor-led and virtual training sessions for lawyers and business professionals.
- Develop courseware and user documentation aligned to business needs.
- Ensure all training materials are current, accurate, and aligned with firm technologies.
- Identify common challenges and recommend solutions.
- Reinforce best practices and promote efficient, consistent use of firm systems.
- Provide practical feedback on training approaches and delivery methods.
- Maintain strong working relationships with users across the region.
- Monitor training participation and feedback.
- Maintain awareness of changes to firm technologies and update learning materials accordingly
- Provide feedback and suggestions to improve learning programs, tools, and processes.
- Support regional and global learning efforts.
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Knowledge, Skills and Experience:
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- Experience delivering and developing technology training in a professional services or corporate environment.
- Experience supporting user adoption of enterprise technologies
- Familiarity with legal or professional services applications (e.g., document management systems such as iManage).
- Experience delivering training using virtual platforms (e.g., Microsoft Teams, Zoom).
- Strong communication skills, with the ability to engage users at all levels of the organization.
- Ability to understand user needs and recommend practical learning solutions.
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