Simpson Judge
iTrent Systems Administrator
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HR Data Officer / iTrent System Administrator
Location: West London, with occasional travel
Salary: Competitive, depending on experience
Permanent contract on a full-time basis
SPONSORSHIP NOT AVAILABLE
MUST BE ABLE TO WORK IN THE UK UNRESTRICTED
MUST BE ABLE TO COMMUTE TO OFFICE DAILY
About the Role
Take ownership of a critical HR technology platform
This is an excellent opportunity for an experienced iTrent HR & Payroll specialist to take ownership of a key business-critical system and play a central role in how HR technology supports a growing and complex organisation.
As the HR Data Officer / iTrent System Administrator, you will become the go-to subject matter expert for iTrent, responsible for ensuring the system remains accurate, secure, compliant, and continually evolving to meet the needs of the business. This is far more than a traditional system administration position. You will have genuine ownership of the platform, working closely with HR, Payroll, Finance, IT, operational teams, and senior stakeholders to improve processes, introduce greater automation, and ensure users get the maximum possible value from the system. It is a role where your technical knowledge will have a tangible impact across the organisation.
Responsibilities
- System Administration and Development: Take ownership of the day-to-day administration, development, and optimisation of iTrent.
- Managing organisational structures, positions, departments, reporting lines, and system inheritance.
- Configuring and testing payroll elements, calculations, pay codes, and system logic.
- Developing and maintaining electronic forms, workflows, tasks, alerts, and notifications.
- Managing security profiles, permissions, role design, and data conditioning.
- Overseeing interfaces, integrations, and data conversions with third-party systems.
- Carrying out system audits, housekeeping, data checks, and ongoing maintenance.
- Analysing, testing, and implementing iTrent upgrades, service packs, and new functionality.
- Identifying opportunities for automation, optimisation, and process improvement.
- Providing technical support and resolving system, data, workflow, and configuration issues.
- Working with the external iTrent support organisation where specialist assistance is required.
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- Data, Reporting, and Insight: Ensure HR data is accurate, accessible, and genuinely useful to the wider organisation.
- Creating and maintaining reporting solutions using Business Objects and Power BI.
- Delivering information that supports operational and senior management decision-making.
- Monthly Board reporting, attrition analysis, payroll and financial reporting, system structure costing, statutory reporting, and other business-critical HR data requirements.
- Maintaining data integrity, supporting data cleansing and loading, managing report schedules and distribution lists, and analysing information such as exit interview data.
Influence and Impact
- Process Improvement: Identify inefficiencies, improve processes, introduce automation, and help increase self-service across the organisation.
- Training and Guidance: Provide training and guidance to managers, employees, HR, and Finance teams, creating documentation and process maps and helping users understand how they can get more from the system.
- Decision-Making: Trusted to make day-to-day decisions around iTrent configuration, workflow design, electronic forms, and issue prioritisation, as well as owning system security, access permissions, and data conditioning within the organisation's governance framework.
Requirements
We're looking for someone who knows iTrent inside out and enjoys getting under the bonnet of a system to understand how it works and how it can be improved.
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Ideal Candidate
- Proven experience administering iTrent HR & Payroll, or a comparable integrated HR and Payroll system, within a sizeable organisation.
- Strong knowledge of iTrent system structures, inheritance, positions, and reporting lines.
- Experience with payroll elements, calculations, absence schemes, interfaces, workflows, security, and electronic forms.
- Strong Microsoft Excel skills, alongside experience with Power BI, Word, and Outlook.
- Experience creating, maintaining, and scheduling Business Objects reports.
- Strong analytical and problem-solving abilities.
- Experience supporting and training managers and employees.
- Excellent communication skills and the confidence to present data and technical information to different levels of management.
- Strong organisation and time-management skills, with the ability to manage competing priorities.
Advantageous Experience
- Experience of iTrent implementation or development.
- UK HR and payroll legislation.
- Coaching and change management.
Why This Opportunity?
This is a chance to step into a position where you can genuinely own a major HR technology platform and shape how it is used across an organisation.
- Work alongside experienced HR, Payroll, Finance, IT, and operational professionals.
- Freedom and responsibility to influence system development, improve processes, and introduce new ways of working.
- Opportunity to become the recognised iTrent expert within the organisation, build on technical expertise, and make a visible difference to the efficiency and effectiveness of HR operations.
If you're an experienced iTrent professional who wants more ownership, more influence, and the opportunity to make a real impact, this could be an excellent next step in your career.
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