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ITSM Change Manager
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ITSM Change Manager – Glasgow
Perm up to £110,000 | Contract £350pd Inside IR35 | Hybrid – 3 days/week Glasgow
I am partnered with a leading digital transformation consultancy to find an Intermediate Change Manager for a technology-focused, ITSM-driven change function in Glasgow. This is a live, signed-off requirement with a start date around the first week of September — available on a permanent or freelance basis.
This is a technology change role, not business change — you'll be embedded in governance, CAB, and operational change activity across a complex enterprise technology environment, not managing organisational or people-side change.
What You'll Be Doing
- Facilitating and supporting technology change review processes across BAU and transformation initiatives
- Ensuring adherence to change governance frameworks and compliance requirements
- Coordinating change approvals across technical, operational, and business stakeholders
- Supporting risk and impact assessments for planned technology changes
- Producing governance reports, dashboards, and management information
- Managing change scheduling and resolving conflicts across multiple workstreams
- Identifying improvements to change management processes and controls
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What You'll Bring
- 5+ years' experience in Technology Change Management, IT Service Management, or a related discipline
- Strong understanding of IT change governance, controls, and compliance frameworks
- Experience supporting Change Advisory Boards (CABs), governance reviews, and approval processes
- Proven ability to coordinate across multiple stakeholders and technology teams
- Strong reporting, documentation, and analytical skills
- ITIL Foundation (or equivalent) certification desirable
- Experience within large-scale, regulated enterprise technology environments
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Details
- Location: Glasgow — 3 days/week in office, or open to relocation
- Start date: First week of September (urgent requirement)
- Perm salary: up to £110,000, dependent on experience
- Contract rate: up to £350 per day, Inside IR35 for 12 Months
- Basis: open to permanent or contract applicants
If you're an experienced ITSM change professional with strong CAB and governance exposure, apply now or reach out directly for a confidential discussion.
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