HCA Healthcare
IVF Laboratory Administrator
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IVF Laboratory Administrator
Lister Fertility Centre at The Portland Hospital, London
Full time, 37.5 hours/ week
Shift times: 08:00–16:00, Monday to Friday
Permanent
Competitive salary + excellent benefits
We’re looking for an IVF Lab Administrator to join our IVF and Clinical Embryology Team based at the Lister Fertility Centre within The Portland Hospital. This is a fantastic opportunity for someone keen to build a career within embryology and reproductive medicine, offering valuable exposure to one of the UK’s most respected fertility services.
The Lister Fertility Centre is internationally recognised for excellence in IVF treatment and reproductive science. Working closely with embryologists, clinicians, and nursing teams, the laboratory plays a critical role in delivering safe, compliant, and highly personalised fertility care. This role sits at the heart of the laboratory, ensuring its smooth day-to-day operation and supporting the delivery of exceptional patient outcomes.
As an IVF Laboratory Administrator, you’ll play a vital role in supporting the embryology laboratory through high-quality administrative coordination. From managing treatment documentation and regulatory reporting to supporting the movement of reproductive samples across the UK and internationally, no two days will be the same. This is a role where attention to detail truly matters, offering hands-on insight into embryology processes and a genuine pathway for those looking to progress within fertility services.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to colleagues on the lab floor, we all have a part to play in delivering exceptional care. Others may see this as an administrative role within embryology, but to us, you’ll be part of a wider team with a unique sense of purpose — helping to change lives every single day.
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What you’ll do
- Manage laboratory documentation, including scanning, uploading, and preparing treatment sheets and labels
- Ensure accurate daily billing uploads and support robust laboratory record keeping
- Complete mandatory reporting of treatment cycles and sample movements to the HFEA using PRISM
- Act as a key point of contact for embryology-related queries via phone and email
- Coordinate logistics for embryo and sperm transfers, donor sperm imports, and shipment of frozen samples for genetic testing
What you’ll bring
- Previous administrative or office experience, ideally within a gynaecology or fertility setting
- Experience managing appointments, records, or clinical documentation
- Strong communication skills with a professional and compassionate approach
- High level of accuracy and attention to detail
- Confidence using computer systems and standard office software
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group, we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an IVF Lab Administrator, you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection, and lifestyle benefits to suit you
- Discounts with over 800 major retailers
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Culture and values
At HCA UK, we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard, and supported, you can be at your best for our patients, and each other.
Our mission is simple, above all else, we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity, and fairness: We act with absolute honesty, integrity, and fairness
- Loyalty, respect, and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect, and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Should you require any additional support with applying, please do get in touch.
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