JD.COM
JD Young Product Management Internship
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Who We Are
At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.
Our Global Reach
JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.
About Your Program
You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.
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What you’ll do
- Support product and seller experience initiatives by gathering and synthesising seller feedback, business requirements, market trends, and operational insights.
- Conduct seller, user, market, and competitor research to identify pain points, improvement opportunities, and relevant industry practices.
- Support the preparation of business and product documentation, including BRDs, PRDs, process flows, functional requirements, and project trackers.
- Work with Product, R&D, Business, Operations, Compliance, Logistics, Customer Service, and other teams to track requirements, dependencies, actions, and delivery progress.
- Analyse seller and operational data to identify trends, root causes, and opportunities to improve onboarding, listing, fulfilment, and after-sales experience.
- Support seller interviews and Voice of Seller initiatives, consolidate recurring feedback, and help translate findings into actionable product or process recommendations.
- Assist with prioritising requirements based on seller impact, business value, operational urgency, and implementation feasibility.
- Monitor product launches and process changes, gather feedback, and support iterative improvements to functionality and seller experience.
- Maintain clear documentation, meeting notes, internal guidance, and project materials to support effective execution.
- Support broader marketplace initiatives related to seller experience, operational scalability, and market or seller expansion.
About you
- Currently pursuing or recently completed a Bachelor’s or Master’s degree in Business, Economics, Business Analytics, Data Science, Engineering, Technology, E-commerce, International Business, Management, or a related field.
- Strong interest in product management, e-commerce, marketplaces, strategy, analytics, or operations.
- Strong analytical and structured problem-solving skills, with the ability to interpret data, identify patterns, and translate findings into clear actions.
- Proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to organise complex information clearly and collaborate across cross-functional teams.
- Comfortable conducting research and turning user, seller, market, or competitor insights into structured recommendations.
- Curious, willing to learn quickly, and able to take ownership of tasks through to completion.
- Fluency in English is required; proficiency in Mandarin Chinese is strongly preferred, particularly for collaboration with China-based Product, R&D, and operational teams.
- Experience with tools such as Excel, SQL, Tableau, Power BI, or similar analytics tools is an advantage but not mandatory.
- Previous internship, academic project, or practical experience in e-commerce, technology, consulting, product, analytics, or operations would be a plus.
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At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.
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