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WHO WE ARE:
The FoundRae Collection is more than jewellery. The pieces are modern heirlooms, ones that allow the wearer to express something of themselves to the world. The FoundRae Collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you. All you have to do is claim it.
WHO WE ARE LOOKING FOR: Jewellery Stylist
POSITION SCOPE:
The Jewellery Stylist acts as a brand ambassador and is responsible for delivering excellent client service by building long-term client relationships and communicating the brand’s aesthetic and product knowledge. The Jewellery Stylist enables each client to share their individual story through luxury jewellery pieces while meeting and exceeding sales targets.
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Client Development:
- Assist clients in finding their perfect pieces while building and maintaining authentic, long-term relationships
- Effectively communicate product knowledge, continually staying informed as new collections and designs are introduced
- Clearly and eloquently communicate the company’s aesthetic and mission to clients
- Respond to all clients in a welcoming and inviting manner through all forms of communication
- Actively pursue new clients through outreach and customer information acquisition
Sales:
- Achieve and exceed weekly and monthly sales targets through client outreach, in-store sales and phone/email communication
- Possess a strong passion for listening to client needs and/or milestone occasions to drive sales in a team-oriented environment
Store Operations:
- Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management
- Participate in inventory spot checks, ensuring all store operating and security processes are followed
- Participate in and help prepare the store for any marketing or special events
- Participate in ensuring that store presentation is maintained daily and inform management of any housekeeping needs
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Closing Duties:
- Ensure the store is clean and presentable for the following day
- Confirm all sends for the day are packed
- Lock cabinets, safe and doors at closing
- Ensure all security alarms are activated
QUALIFICATIONS:
- Minimum of a secondary school qualification or equivalent
- Minimum of two years’ previous high-end retail and/or jewellery sales experience preferred
- Introductory knowledge of jewellery materials, including metals, precious and semi-precious stones
- Established client book preferred
- Able to use a POS system; experience with Shopify is an advantage
- Fashion-forward, intuitive and personable, with a self-starting approach, the ability to multitask and strong interpersonal skills
- Highly organised and detail-oriented
- Proficient in Mac; knowledge of design programmes is a strong advantage
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