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Jira & Confluence Administrator

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Role: Jira & Confluence Administrator
Location: Stevenage, UK
Type: Permanent/ Full-Time
Job Responsibilities
Jira & Confluence Administration
- Administer, configure, and maintain Jira Software, Jira Service Management (JSM), and Confluence environments.
- Configure and manage Jira projects, issue types, workflows, screens, field configurations, permission schemes, notification schemes, and security schemes.
- Configure and support Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps.
- Create, manage, and maintain Confluence spaces, templates, knowledge bases, and content governance standards.
- Manage user provisioning, groups, roles, access controls, and permissions.
- Support Agile delivery teams by providing Jira best practices, process improvements, and platform guidance.
- Identify opportunities to improve platform usability, governance, automation, and operational efficiency.
Support & Operations
- Provide L2/L3 application and technical support for Jira, Confluence, and JSM platforms.
- Investigate, troubleshoot, and resolve platform, configuration, workflow, permission, performance, and integration-related issues.
- Monitor application health, availability, and performance, and support backup, maintenance, and upgrade activities.
- Manage incidents, service requests, problems, and enhancement requests in line with agreed SLAs.
- Support platform upgrades, releases, patches, and continuous improvement initiatives.
- Develop and maintain technical documentation, support procedures, knowledge articles, and user guidance.
- Support user onboarding and provide training and guidance to end users and internal teams.
- Work with Jira Cloud Migration Assistant (JCMA) and Confluence Cloud Migration Assistant (CCMA) to support migration and transition activities.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills & Experience
- Strong hands-on experience with:
- Jira Software Administration
- Jira Service Management (JSM)
- Confluence Administration
- Atlassian Cloud and Data Center environments
- Jira workflows, schemes, permissions, screens, custom fields, and issue configurations
- JQL, filters, dashboards, and reporting
- Jira Automation and workflow automation
- User, group, role, and access management
- Migration tools, including JCMA and CCMA
- REST APIs and integration with third-party or enterprise applications
- Troubleshooting complex application, configuration, permission, and workflow issues


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Preferred Skills & Experience
- Experience supporting large-scale or enterprise Atlassian environments.
- Experience with Atlassian platform migrations, upgrades, and modernization initiatives.
- Knowledge of Atlassian Marketplace applications and integrations.
- Experience with scripting or automation using tools such as Groovy, ScriptRunner, or similar technologies.
- Familiarity with Agile and Scrum methodologies and supporting Agile delivery teams.
- Experience with DevOps practices, CI/CD pipelines, and source control tools.
- Experience working within structured IT service management environments, including incident, problem, change, and release management.
- Strong stakeholder management and communication skills, with the ability to work effectively with technical teams, business users, and senior stakeholders.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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