ELC Beauty LLC
Jo Malone London - Full Time Senior Stylist - Selfridges Oxford Street
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting, and cocktail masterclasses, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with administrative, opening and closing of the Boutique, and housekeeping duties. The Senior Stylist will understand the individual sales and service goals of the Stylists and help them to achieve their goals by providing help, advice, and motivation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities and Tasks
- Deliver exceptional customer service
- Maximise sales performance and productivity
- Team management
- Communicate effectively
- Build collaborative relationships across department store
- Create, organise, and execute in-store events
- Effectively manage stock and inventory
- Maintain high VM standards and work environment
- Complete any administrative tasks to a high standard and in a timely manner
- To be aware of competitor activity and to drive an omni-channel approach
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Qualifications
The ideal candidate will be warm, kind, and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart, and have a groomed, clean, and crisp image.
- The ability to provide inspirational, authentic, and personalized customer service
- Proven track record of achieving and/or leading a team to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location