Joules
Joules Head Office Coordinator
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Job Description
The Role
Step into the role of Head Office Coordinator.
Discover an exciting opportunity to take on an integral role here at Joules Head Office working within the Facilities team. As a Head Office Coordinator, you will provide efficient and proactive administrative and operational support, ensuring the smooth running of our busy Head Office.
Working Pattern
This is a full-time role based at ‘The Barn’ - Joules’ purpose-built Head Office in Market Harborough, Leicestershire. The typical hours for this role are 8am to 4pm, Monday to Friday, and this is an onsite role.
Our Location
Market Harborough in Leicestershire is where Joules began in 1989. This market town is home to the brand’s Head Office and is full of independent shops, bars, and restaurants. It also benefits from good transport links to London, making it easily accessible for visitors and commuters alike.
What You’ll Do
As our Head Office Coordinator, you will keep the heart of Joules operating smoothly. You will be a lead point of contact for our teams, suppliers, and contractors, building strong relationships that help our busy home run without a hitch.
Your day will usually involve:
- Managing incoming emails and general enquiries, responding promptly or directing queries to the right teammate
- Looking after our office supplies and stationery so we never run short on the essentials
- Organising meetings, prep rooms, and handling everyday deliveries and collections
- Following up on action points and requests to keep projects moving on schedule
- Providing a helpful and responsive service for everyone who steps through the door or gets in touch
- Stepping in to cover our Reception or Goods In teams whenever needed during leave or busy periods
- Management of our Reception Team
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What You’ll Bring
To feel right at home in this role, you will bring:
- Brilliant organisational skills
- A keen eye for detail
- A practical, proactive approach
You thrive in a lively environment and love getting things sorted with fresh energy.
Alongside prior experience in administration, facilities, or office coordination, you will bring a genuine love for our brand, our heritage, and our products. We would also love to see:
- Experience managing relationships with suppliers, contractors, or facilities teams
- Clear communication skills with an approachable manner
- Comfortable computer skills, particularly with spreadsheets and everyday systems
- The ability to juggle multiple tasks and manage competing priorities without losing focus
- A knack for staying organised, keeping accurate records, and spotting ways to drive everyday process improvements
- Natural discretion, good judgement, and a hands-on drive to jump in and solve problems
Your Application
Due to the high volume of applications received for our roles, please note that applications not accompanied by a relevant cover letter are unlikely to be progressed.
Sponsorship
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship.
We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.
About Us
Our Working Way
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At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware.
At Joules we lead on product, design, print, creative brand strategy, and marketing, whilst NEXT supports retail, HR, finance, distribution, customer service, and returns - offering operational excellence.
About The Team
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*when purchased through NEXT)
- Up to 10% off most partner brands & Branded Beauty products
- Access to fantastic discounts at our staff shops
- Clothing Allowance
- One family day per year
- Reward Schemes - From a cycle to work scheme to discounts with nearly 1000 retailers
- Life assurance
- Pension
- Fantastic L&D opportunities
- A bold and vibrant place to work
- Free on-site Parking & low-cost EV charging points
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email at headoffice_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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