Harrington Starr
Junior Account Manager
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Junior Account Manager
Salary: 60k base + Commission
Location: London
About
We’re hiring for a PE backed fintech company providing a client engagement, research management, and analytics platform purpose-built for capital markets. Serving both sell-side firms (banks, brokers, and independent research providers) and buy-side firms (asset managers), with core functionality spanning client relationship management, research distribution, corporate access, vendor management, and compliance reporting.
Role Responsibilities
- Own a portfolio of roughly 10–12 customer accounts, tiered by size and complexity, with more junior Account Managers managing smaller books.
- Drive growth within your accounts, with compensation tied to ARR growth and TCV.
- Pass on larger cross-sell opportunities to the sales team, while still earning commission on any resulting ARR growth.
- Work without a fixed sales quota: reward is based on account growth.
- Be measured against KPIs including ARR retention, NPS, platform engagement, and engagement with senior stakeholders at client organisations.
- Partner closely with a dedicated product specialist for technical configuration and training, focusing your own effort on capturing client requirements rather than executing the technical build.
- Work in an environment with direct visibility from the CEO, who engages closely with the team.
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Candidate Requirements
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- 2–3 years in a customer-facing role; typically, second or third job.
- Familiarity with sales research and corporate access workflows.
- Some exposure to working alongside a sales function (e.g. lead generation or deal support) although closing deals yourself isn't required.
- Strong relevant experience selling into financial institutions.
- Degree from a good university is preferred but not essential.
- A consistent career history: ideally without significant gaps or a pattern of short tenures.
- A driven and resilient individual who welcomes feedback.
- An effective communicator with good organisational skills.
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