Tysers
Junior Admin Assistant - Financial Services
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Start your career in a growing specialist insurance business
Are you naturally curious, organised and interested in technology, business and problem-solving?
Lumen Specialty is looking for an ambitious Technical Operations & Claims Assistant to join our team in London. This role is ideal for a school leaver, apprentice, or early-career candidate looking to build a long-term career within financial services and the London Insurance Market.
Unlike many entry-level roles, this position offers exposure to a wide range of business activities across operations, claims, technology, finance and insurance broking. You'll work directly with experienced professionals, gain industry-specific knowledge, and play an active role in helping us improve and automate the way we work.
As part of a growing business backed by Tysers, one of the most established insurance brokers in the London Market, you'll receive hands-on training, professional development support and genuine opportunities to progress your career.
What makes this role different?
We're not simply looking for someone to carry out administrative tasks. We're looking for somebody who enjoys learning new things, embraces technology, and wants to become a key part of a modern, growing business.
Artificial Intelligence, automation and data-led processes are becoming increasingly important in professional services. We are particularly interested in candidates who are curious about technology, enjoy finding better ways of doing things, and can demonstrate strong digital skills.
You do not need insurance experience. We can teach that.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What matters most is your attitude, work ethic, willingness to learn and ability to think critically.
What you'll be doing
Claims & Client Support
- Assisting with the administration of insurance claims.
- Maintaining accurate claims records and trackers.
- Monitoring claim developments and supporting ongoing client service.
- Helping prepare information and documentation for insurers and clients.
Operations & Technical Services
- Supporting the preparation of insurance documentation and contracts.
- Assisting with policy, endorsement and contract administration.
- Checking documentation for accuracy and completeness.
- Maintaining data quality across internal systems.
Client Onboarding & Compliance
- Supporting Know Your Customer (KYC) and compliance processes.
- Collecting and organising client documentation.
- Maintaining accurate and auditable records.
- Assisting with regulatory and governance procedures.
Finance Administration
- Supporting invoice preparation and processing.
- Assisting with premium tracking and reconciliation activities.
- Maintaining records and reporting information.
Technology & Process Improvement
- Learning how technology supports insurance operations.
- Assisting with automation and workflow improvement initiatives.
- Using AI tools responsibly to improve efficiency and productivity.
- Supporting internal reporting and data management projects.
About You
We are looking for people with strong potential rather than extensive experience. You'll likely be:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Naturally organised and detail-oriented.
- Curious and quick to learn new skills.
- Confident enough to ask questions when you don't know something.
- Reliable and able to take ownership of your work.
- Comfortable working with different people across the business.
- Interested in business, finance, insurance or technology.
- Enthusiastic about AI, data, coding or other emerging technologies.
- Motivated to build a long-term professional career.
Qualifications & Experience
Essential
- GCSE English and Maths Grade 6 (B) or above, or equivalent.
- Strong written and verbal communication skills.
- Good Microsoft Office skills, particularly Excel and Word.
Highly Desirable
- A-Level qualifications or equivalent.
- Evidence of strong academic achievement.
- Experience gained through part-time work, hospitality, retail, volunteering, internships or work experience.
- Experience with coding, data analysis, AI tools, automation platforms or technology projects.
- Demonstrable interest in technology outside of school or work.
Working Arrangements
- Based at our London office near Fenchurch Street.
- Minimum three days per week in the office.
- Full-time permanent position.
Interested?
We're looking for motivated individuals with strong potential, a positive attitude and an enthusiasm for learning.
If you're excited by the idea of combining business, technology and problem-solving in a professional environment, we'd love to hear from you.
Please note: visa sponsorship is not available for this role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location