This is an entry/junior level role with genuine opportunities to develop and progress rapidly. You will work alongside and learn from leading experts in digital strategy, with the opportunity to develop in-demand digital and communications skills. You will also learn business writing skills, strategic and critical thinking and managing ambiguity – key attributes for success at Schillings. There will be opportunities to work closely across teams, including Intelligence & Investigations, Legal, and Strategic Communications.

Role Accountabilities:

• Use industry standard tools to search for, analyse and track conversations and media coverage around our clients, across a variety of subject matters and jurisdictions. This information will be used to inform critical strategies for how we advise and support our clients.
• This could involve tracking narratives around a high-profile legal case, monitoring online sentiment during a corporate crisis, or identifying potential security threats targeting a client.
• Produce summary reports – in the form of emails and formal reports – on a daily, weekly, and monthly basis, depending on matter requirements.
• These reports are vital for keeping clients informed and enabling timely decision-making in fast-moving situations.
• Maintain that work and standard as part of Schillings' service to clients who are in crisis periods.
• Be comfortable providing excellent service in high stakes situations.
• Visualise and present data creatively to inform analysis for clients and internal stakeholders.
• Your ability to translate complex data into clear and compelling visualisations will be key in communicating insights to both internal teams and clients.
• Follow data reporting processes and strategies.
• Provide insights and advice on the reputation impact of social media content, recognising whether it is harmful or advantageous to the client’s objectives.
• Represent the Digital Resilience team across the firm by being collaborative, curious, accountable, and professional at all times.

Knowledge, Skills and Experience Required:

• University degree (2:1 minimum).
• Interest and awareness in current affairs, including geopolitical developments.
• An understanding of how global events and political shifts can intersect with digital reputation and security is highly valuable.
• A critical, logical, and lateral thinker who is intrinsically curious and inquisitive.
• The ability to think creatively to solve novel problems in a rapidly changing environment is crucial.
• Succinct, clear written communication and persuasive drafting skills; with excellent spelling and grammar.
• Demonstrates exceptional attention to detail.
• Proficient in using social media platforms such as TikTok, Snapchat, Instagram, Facebook, X, YouTube, or LinkedIn, and understanding of how these platforms function as sources of information and vectors for reputational risk.
• Familiarity with Microsoft Excel and a proven ability to use it in data analysis. Experience with other data analysis or visualisation tools would be advantageous.
• Ability to work calmly under pressure, respond nimbly to urgent requests and competing deadlines, and effectively prioritise and organise tasks.
• Strong personal and relationship-building skills.
• Strong desire to provide exceptional service to internal and external clients, often under pressure.
• Team player with a ‘can do’ attitude, and willingness to work flexibly to meet client needs.
• Proficiency in a language additional to English is a bonus.

Life at Schillings

Given our bold and innovative business strategy, it is not surprising that Schillings has a very strong culture. The atmosphere is highly collaborative and focused on excellence. We have worked hard over the years to develop a coaching culture. Schillings has adopted a set of values to put at the heart of this and they reflect the intention and tenor of our ambitious plans. They are: ‘Innovative; Bold; United; and Excellent’. Our client list speaks for the outstanding results that have been delivered over many years and the task now is to grow without losing any of the commitment to delivering for clients or our service ethos. Finding people who share our values and can thrive in this environment is key to our success.

It takes a unique mix of people to create something truly great. We appreciate that diversity of thought, background and culture creates the best environment to truly innovate, solve problems and achieve our goals. We welcome candidates from all backgrounds – if you are driven and want to achieve your best then we will give you the platform and support to succeed.

Please let us know if there are any extenuating circumstances we should consider, or any adjustments we may need to make to our selection process, when making your application.

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