Tech Pipeline
Junior Business Analyst
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Our Work
Our work focuses on helping a London-based financial partner eliminate the operational drag that has accumulated across their internal systems. Their team is currently dealing with broken approval chains and manual reconciliations that prevent their software from working as intended. As a Junior Business Analyst, you will help us find the gaps where data goes bad and where workarounds have become the default. This is a permanent, full-time, and fully remote position.
About Tech Pipeline
- We fix the specific friction that slows companies down, such as broken routing rules and systems that do not talk to each other.
- We focus on the seams between the software a company already owns and the work that actually needs to happen.
- Our team stays away from slide decks and abstract frameworks, focusing instead on logs and configuration.
- We rebuild routing rules, consolidate drifting backlogs, and update SOPs so they match reality.
- We stay through the cutover and the first month of live operation to ensure the fix holds long-term.
- We believe the tool the client already owns is usually the right place for the fix.
- Once a client can run the process without us, we finish our engagement and move on.
What You Will Do
- Review system logs to identify exactly where data stops flowing between financial platforms.
- Document existing workarounds to understand why the official process was abandoned.
- Update and write new SOPs that reflect the actual steps required to complete a task.
- Identify stale data in the client's backlog and help determine the correct routing rules to clear it.
- Assist in the manual reconciliation of accounts during the project phase to identify recurring errors.
- Maintain a detailed decision log for all changes made to the client's configuration.
- Support the team during the cutover phase by monitoring the first batch of live transactions.
- Participate in the creation of runbooks that the client will use to manage the system after we leave.
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What You Bring
- A basic understanding of how data flows between different software systems, perhaps from your studies or a previous internship.
- Strong writing skills and the ability to explain technical steps in plain English.
- Curiosity about how systems break and a preference for finding the root cause over applying a quick fix.
- Familiarity with spreadsheets and the ability to organize large sets of information to find patterns.
- A disciplined approach to work that allows you to remain productive in a fully remote environment.
- Attention to detail, especially when reviewing long lists of transactions or configuration logs.
- The ability to follow complex instructions and ask clarifying questions when a process seems unclear.
- A mindset that values finishing a specific task and moving on to the next practical problem.
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What We Offer
- A fully remote workplace where you can focus on your work without the distractions of a physical office.
- Competitive pay that is attractive for an entry-level role and reflects the technical nature of our projects.
- The opportunity to solve real operational problems for a major London-based financial partner.
- A culture that prioritizes clear documentation and results over meetings and internal politics.
- Practical experience in system configuration, data analysis, and operational management.
How We Work
- We value clear documentation, named ownership, and plain language.
- We avoid unnecessary meetings by using weekly written updates to keep everyone informed of project progress.
- Every fix we implement is backed by a clear runbook so the client is never left wondering how their system works.
- Our goal is to remove the daily drag from our clients operations, leaving them with a stable process they can run themselves.
- We work where the work happens, which for us means staying deep in the configurations until the job is done.
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