Impellam Group
Junior Business Analyst
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Location: UK (Hybrid) - Edinburgh preferred, but could be London or Manchester
Sector: Retail Banking
Contract: 6 Months (initial)
Day rate: Competitive (inside IR35)
Role Overview
We are seeking a junior Business Analyst with strong Cards domain knowledge to support a range of strategic and regulatory change initiatives within our Retail Banking function. The successful candidate will work closely with business stakeholders, technology teams, and third-party vendors to deliver enhancements across debit card, credit card, and payments products.
Key Responsibilities
- Gather, document, and validate business requirements for Cards-related projects.
- Facilitate workshops with stakeholders across Operations, Product, Risk, Compliance, and Technology.
- Analyse current and future-state processes, identifying opportunities for improvement.
- Produce high-quality business requirements, user stories, process maps, and functional specifications.
- Support end-to-end project delivery, including testing, implementation, and business readiness activities.
- Ensure solutions comply with regulatory requirements and card scheme standards.
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Required Experience
- Proven experience as a Business Analyst within Retail Banking.
- Strong knowledge of Cards products, including Debit Cards, Credit Cards, Card Issuing, Acquiring, Authorisation, Clearing and Settlement.
- Experience working on Cards platform migrations, product launches, or digital transformation programmes.
- Strong stakeholder management and requirements gathering skills.
- Experience with Agile and/or Waterfall delivery methodologies.
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Desirable Skills
- Knowledge of Visa and Mastercard schemes.
- Exposure to mobile wallets (Apple Pay, Google Pay) and digital payments.
- Understanding of fraud prevention, chargebacks, disputes, and card operations.
- Experience using JIRA, Confluence, and process mapping tools.
Candidate Profile
The ideal candidate will be a proactive and delivery-focused Business Analyst with excellent communication skills, capable of translating complex business requirements into effective technology solutions within a fast-paced banking environment.
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