Accountabilities & Responsibilities

Solution Development

• Responsible for the prototyping or development of technical solutions using low-code/no-code, robotic process automation, or traditional programming languages. This may include the need to quickly learn a new technology and combine that new knowledge with solid technical best practice to create a demonstration, minimum viable product, or full production-ready solution.

Systems Analysis

• Reviewing existing systems (“as‑is”) and supporting the design of future technical solutions (“to‑be”) including the creation of system diagrams, data models, interface specifications, and logic flows. This may also include the identification of risks, dependencies, and impacts of system changes.

Solution Deployment, Testing & Support

• Contribute to the configuration, deployment, and ongoing support of technology solutions in collaboration with team members and client stakeholders. This may include the design, execution, and reporting of unit, functional, and acceptance testing.

Requirements & Analysis

• Gathering and documenting business requirements through meetings, workshops, and documentation review. Analyse current “as-is” business processes seeking out opportunities for improvement and the introduction of technologies such as Robotic Process Automation, low-code solutions, and AI. Draft or contribute to future “to-be” process designs and the creation of business requirements documents, user stories, process maps, process definitions documents, and flow diagrams. Validate requirements with stakeholders to ensure accuracy and clarity.

Technical Requirements Definition

• Based on business requirements create high or mid-level technical specifications to enable the development of technology solutions to meet business needs. This may include the design of non-human process flows or the creation of a system specifications. Work will include ensuring that business requirements can feasibly be met by technology and also making high-level recommendations about the most appropriate technology or technical approach.

Data & Reporting

• Collect, analyse, and interpret business, performance, and other data as an input to process design or other workstreams. Assist with preparing reports, dashboards, or presentations for decision-making. Identify trends, risks, or opportunities that can be used to generate proposals or approaches.

Data Governance & Quality

• Support or lead on the development of data governance, security, or confidentiality process or standards. This may later include work on monitoring compliance or data quality while flagging any issues or omissions.

Quality Issue Feedback

• Providing to third-party providers or internal stakeholders detail of content, input, or output quality metrics derived from analysis and testing.

Principles and Standards

• Contributing to the ongoing development and review of principles and standards applicable to technical activities in DMS Digital.

Best Practice

• Contributing to the ongoing development and review of best practice guidance and instruction across all business, technical, and support activities undertaken within DMS Digital or other engagements. This activity to be undertaken in collaboration with colleagues across Deloitte and in line with general industry recommendations.

Internal Relationships

• Accountable and Responsible for developing and improving relationships with technical support and related functions across Deloitte in support of shared standards and DMS Digital or other engagement activities.

Risk Management

• Supporting the development, maintenance, improvement, and management of risk controls pertaining to the activities of DMS Digital or other engagements.