Junior Credit Controller – Full Time

We are a fast-growing group of eight companies based in Ipswich, originally founded in 1988. We have an exciting opportunity for a Junior Credit Controller to join our finance team at Edison House.

This is an ideal opportunity for someone starting or developing a career in credit control. You will join a supportive team, receive guidance as you learn the role and help ensure that customer accounts are managed accurately and professionally.

We are looking for an enthusiastic, organised and reliable individual with good numeracy, communication and attention-to-detail skills. You should be comfortable using spreadsheets and keen to learn how to work with customer accounts and financial data.

Key responsibilities include:

• Supporting the day-to-day credit control activities across the group
• Contacting customers by telephone and email regarding outstanding invoices
• Posting and allocating customer receipts accurately
• Monitoring shared email inboxes and responding to routine queries promptly
• Setting up and maintaining customer accounts
• Assisting with aged debt reports and providing updates to the wider finance team
• Liaising with colleagues across the business to help resolve customer queries and process credit notes
• Keeping accurate records of customer contact, payment promises and account activity
• Escalating overdue accounts or complex queries to the Group Management & Project Accountant or Group Financial Controller
• Supporting the finance team with ad hoc administrative tasks and projects