Harnham
Junior CRM Analyst (Data)
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CRM Analyst (Data)
Location: Watford
Salary: £35,000 + bonus
Working pattern: Hybrid - 3 days per week in the office
A leading organisation is looking for a CRM Analyst to join its growing CRM team and support the delivery of customer marketing campaigns. This is a great opportunity for an early-career analyst with SQL experience who enjoys working with data, solving problems and collaborating with stakeholders.
The Role
You'll be responsible for building and managing customer audiences for CRM campaigns, ensuring campaigns are accurately targeted and delivered on time. Key responsibilities include:
- Building customer audiences and segments using SQL
- Managing campaign schedules and audience requests
- Working with Salesforce Marketing Cloud and Automation Studio
- Supporting recurring and promotional CRM campaigns
- Performing audience validation and quality checks
- Providing basic campaign analysis and reporting
- Working closely with CRM Strategy, Operations and Data teams
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About You
We're looking for someone with:
- Basic/intermediate SQL skills, including joins, GROUP BYs, counts and aggregations
- A STEM, data-focused or analytical degree/background
- Strong attention to detail
- Excellent communication and stakeholder management skills
- The ability to manage multiple priorities in a fast-paced environment
- Exposure to SQL through university, internships, placements or an early-career role
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CRM, marketing or Salesforce Marketing Cloud experience is desirable but not essential.
Why Join?
- Join a growing and strategically important CRM function
- Clear progression into Senior Analyst, Manager or BI opportunities
- Gain exposure to CRM, customer data and campaign analytics
- Work closely with Strategy, Operations and Data teams
- Opportunity to take ownership of CRM scheduling and campaign governance
Interested? Apply now or get in touch for more information.
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