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Junior Estate Agent Apprentice
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An exciting, progressive opportunity with a renowned Estate Agent and Property Lettings Management Firm
You will be ambitious to start your career in the growing sector of residential sales and learn with a team who holds a wealth of knowledge and understanding about the industry.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To register applicants onto the database
- To manage the database with regular contact to purge redundant applicants
- To book viewings by calling the database and property matching, as well as downloading email and web leads, requesting viewings
- Obtaining regular feedback from viewings
- Conduct property viewings
- Prospecting - by calling database of local property owners with potential property to sell and booking in valuations
- Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period and not sold. Generate tout list by obtaining addresses of the tracked properties and send letters periodically to the property owners to gain their instruction
- Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold and to properties that have been on the market with other agents or withdrawn from the market
- Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
- Front office - to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
- Take part in the morning sales meetings and diary management for the day
- Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
- Candidates must hold a full UK driving licence as they will be required to attend property viewings and complete canvassing in the surrounding areas
- Mileage will be paid at HMRC’s current rate per mile to attend business appointments
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Where you'll work
2 CASTLE PARADE
BOURNEMOUTH
BH7 6SH
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROWN VOCATIONAL TRAINING LIMITED
Training course
Junior estate agent (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
- To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
- To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
- Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
- Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
- Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
- To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
- To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
- Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
- Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).
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Training schedule
Remote learning via Teams.
Desirable qualifications
- GCSE in:
- Maths and English (grade 3 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
- Please do not contact the employer directly, as the employer has asked Crown to complete the entire recruitment process. Anyone making direct contact will not be pursued. All applicants must make an application through this portal. No direct CVs will be accepted.
Also known as Welcome Homes Property
Company benefits
- There is a structured commission incentive in place.
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Depending on performance and progression, apprentices may be retained in full-time progressive roles. However, not always guaranteed.
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Sophie Chowdhury
schowdhury@crownvt.co.uk
The reference code for this apprenticeship is VAC2000055670.
Closes on Friday 4 December 2026
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