• Generate, verify, and process accurate customer invoices on time, ensuring compliance with company policies and client contracts.
• Maintain and update billing systems, records, and processes to improve efficiency.
• Resolve discrepancies in billing records or customer accounts.

Revenue Assurance

• Ensure all billable products/activities are captured and invoiced correctly to avoid revenue leakage.
• Work with various internal teams (sales, finance, and operations) to verify data for accurate invoicing.

Reporting

• Generate monthly, quarterly, and yearly billing reports for management review.
• Provide analysis on billing trends, revenue performance, and outstanding accounts.

System Maintenance

• Maintain the integrity of billing systems, update billing rates or charges, and assist in system enhancements or implementations.

Debt Collection

• Monitor and manage outstanding customer accounts to ensure timely payment.
• Follow up on overdue invoices and take necessary action (e.g., reminder emails, calls).
• Negotiate payment plans if necessary, ensuring they align with company policies.

Credit Risk Assessment

• Evaluate new and existing customers’ creditworthiness by analyzing financial statements, credit reports, and payment histories.
• Set appropriate credit limits based on risk assessments.

Accounts Reconciliation

• Reconcile customer accounts, ensuring payments are correctly allocated and discrepancies resolved.
• Investigate and resolve payment disputes, working with internal and external stakeholders.

Customer Relationship Management

• Build and maintain strong relationships with customers to facilitate collections and resolve billing or payment issues.
• Serve as the main point of contact for customers regarding their accounts.

Reporting and Analysis

• Prepare and present regular reports on outstanding debt, collections performance, and credit exposure.
• Analyse debtor performance and identify trends to improve cash flow and minimize risk.

Compliance & Internal Controls

• Ensure compliance with financial regulations, industry standards, and company policies.
• Implement and follow internal controls to ensure the integrity of the billing and credit processes.

Key Skills And Experience

• 2-3 years of experience (Accounting Degree 2:1 preferred)
• Previous experience of working within a regulated investment firm
• Understanding of business requirements from experience of working in a commercial environment
• Ability to learn new tasks and procedures quickly
• Experience in working in a varied and diverse administrative role
• The interest to use technology where appropriate to improve processes
• The ability to manage a varied workload through effective organization skills
• Knowledge of Workday

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!