Cornucopia IT Resourcing
Junior Onsite Experience Manager
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Junior Onsite Experience Manager CONTRACT
Chertsey, Surrey
£267 per day (12 month contract)
We’re supporting a leading global technology brand in hiring a Junior Onsite Experience Manager to join its fast-growing Direct-to-Consumer eCommerce team.
This is an exciting opportunity to help shape the customer experience across a major consumer website and app, supporting the Mobile category portfolio across smartphones, tablets, wearables, laptops, and accessories.
The role:
- Partner with marketing and commercial teams on product launches, campaigns, and trading priorities
- Brief and coordinate website/app merchandising updates with agency and delivery teams
- Support optimisation of the customer journey to improve conversion, AOV, attach rate, and sales
- Analyse website performance data and turn insights into actionable improvements
- Use CMS platforms such as Adobe Experience Manager to make selected merchandising updates
- Conduct QA testing and resolve website issues and bugs
- Build strong relationships with internal stakeholders and external agencies
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We're looking for:
- 2+ years' experience in a digital/eCommerce environment
- Experience briefing website updates and working with publishers, designers, and developers
- Some exposure to digital project management, merchandising, or digital marketing campaigns
- Strong analytical and data interpretation skills, ideally using Adobe Analytics or Google Analytics
- Excellent communication, organisation, and attention to detail
- A proactive, customer-focused approach and confidence working across multiple teams
- CMS experience such as Adobe Experience Manager is desirable but not essential
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