Radar Healthcare
Junior Product Consultant-No Experience Required
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Be a part of something bigger... Our Story Be a part of something bigger... Radar Healthcare is dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.
We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.
So if you’re up for an exciting challenge and want to be part of a team that’s making a real impact, we’d love to hear from you!
Our Values
At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:
- 🤝🏽 Customer focused with a partnership approach
- 📖 Open, honest and transparent
- 🧠 Innovative
- 🫶🏼 Ethical, trustworthy and caring
Our People & Culture
At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.
"We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" Not to mention Radar Healthcare has been named one of the UK’s Top 100 Companies to Work For 2025, one of the Top 20 Tech Companies to Work For, and has received a Two Star Accreditation from Best Companies, recognising ‘Outstanding’ levels of workplace engagement."" 🫶🏼
The Opportunity Radar Healthcare's new Junior Product Consultant Are you passionate about technology, helping customers, and solving problems? Looking for an opportunity to build a career within a fast-growing healthcare technology company?
At Radar Healthcare, we're on a mission to make healthcare safer. Our software helps healthcare organisations improve quality, reduce risk, and deliver better outcomes for patients and service users.
We're looking for a Junior Product Consultant to join the team. This is an exciting entry-level role where you'll learn how to configure software, deliver customer training, support implementations, and help organisations get the most from the Radar Healthcare platform.
Working alongside experienced Product Consultants and Senior Product Consultants, you'll gain hands-on experience delivering technology solutions that make a real difference across healthcare.
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What you’ll be doing to make a difference:
As part of our implementation team, you'll help customers successfully adopt the Radar Healthcare platform by:
- Supporting the configuration of the Radar Healthcare system to meet customer requirements.
- Creating and maintaining workflows, forms, templates, notifications, and other platform configurations.
- Developing your technical skills, including workflow configuration and XML-based setup.
- Assisting Product Consultants with implementation projects and delivery activities.
- Participating in customer workshops, onboarding sessions, and testing activities.
- Supporting User Acceptance Testing (UAT) and validating system configurations.
- Identifying and escalating technical challenges or configuration issues where appropriate.
- Maintaining accurate records of implementation activities and project progress.
Supporting Our Accelerator Programme
You'll play a key role in helping new customers get up and running quickly by:
- Supporting the delivery of Radar Healthcare's Accelerator Programme.
- Coordinating customer meetings, workshops, and training schedules.
- Assisting with consultant resource planning and implementation administration.
- Monitoring project milestones and customer actions.
- Maintaining implementation documentation, meeting notes, and project updates.
- Responding to customer queries and supporting customers throughout their onboarding journey.
Delivering Training & Customer Enablement
You'll help customers build confidence using the platform by:
- Delivering standard onboarding and user training sessions.
- Supporting customers with self-service configuration tools and functionality.
- Explaining product features, workflows, and configuration options.
- Assisting in the creation of training materials, guides, videos, and learning content.
- Supporting customer adoption initiatives that drive successful platform usage.
- Working alongside senior team members on larger or more complex training programmes.
Consultancy & Customer Engagement
As your experience develops, you'll be involved in:
- Gathering and documenting customer requirements.
- Supporting discovery workshops and requirements sessions.
- Advising customers on standard functionality and best-practice configuration options.
- Helping customers improve processes through effective use of the Radar platform.
- Collaborating with Product, Technical, Analytics, and Customer Success teams to achieve successful outcomes.
Learning & Development
This role is designed to help you grow into a Product Consultant position. You'll have opportunities to:
- Learn consultancy methodologies and implementation best practices.
- Develop technical configuration expertise.
- Gain a deeper understanding of healthcare processes and challenges.
- Participate in mentoring, training, and knowledge-sharing activities.
- Build valuable customer-facing skills.
Your journey so far... We're looking for someone who is curious, organised, tech-savvy, and enjoys working with people.
Essential Experience & Attributes
- Demonstrable interest in technology, software delivery, healthcare technology, or consultancy.
- Strong organisational and administrative skills.
- Excellent written and verbal communication skills.
- Ability to build positive relationships with customers and colleagues.
- Strong attention to detail and ability to follow defined processes.
- Comfortable delivering presentations, demonstrations, or training sessions to small groups.
- Ability to manage multiple tasks and priorities effectively.
- Experience using Microsoft Office and business software applications.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Even better if you…
- Understanding of healthcare environments, NHS organisations, or health and social care operations.
- Experience configuring software platforms or business systems.
- Exposure to workflow design, process improvement, or technology implementation projects.
- Experience supporting customers or delivering customer-facing services.
The Bigger Picture
Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive, and ethos, so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!
What we offer in return...
- 💰 A competitive salary of up to £30,000 per year, dependent on experience
- 💜 Values-led culture - we’re extremely proud of our culture. Learn more about what makes it special here
- 🏢 Flexible working – We believe in empowering our team to work in a way that suits them best. Whether you’re an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 2-3 days per week in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours!
- 🏝️ 25 days holiday (+ Bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead
- 🎂 Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!
- 🤝🏽 Charity leave – giving back is important to us, so we empower all our team members to support charity every year on company time
- 🧠 Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid
- 👩🏾⚕️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more
- 💛 Life cover – a pay-out of 3x your salary to support your beneficiaries if the worst happened
- 💐 Compassionate leave of up to 5 days time off if you lose a loved one
- 🤕 Paid sick leave - Enhanced sick pay after 6 months (increasing with service)
- 🍼 Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)
- 💵 Pension - We’re invested in your
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