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About the job
The Role:
This isn't a typical entry level product role. You won't be writing tickets someone else has already thought through, or maintaining a backlog you had no say in building.
Talli moves other people's money - settlement funds, client money held in trust and pays it out to hundreds of thousands of individuals.
You'll sit close to the customers (law firms, settlement administrators, trustees, fiduciary teams), close to engineering, and close to the operations and compliance people who live inside the product every day. You'll learn what a good specification looks like by writing bad ones first and being told why. You'll ship things, watch real users struggle with them, and fix them.
Real responsibility from day one. No hand holding. No busywork. Just hard, meaningful work with people who care about building something great.
What you will do:
- Sit in on customer calls, take the notes that matter, and turn scattered feedback into clear problem statements
- Map how our customers actually work today, so we build for reality rather than the demo
- Work closely with internal ops and support - they see every broken edge of the product first and track where recipients drop out of a payout flow, because take-up rate is the number that matters
- Write clear, specific requirements: what the user is trying to do, what "done" looks like, what happens when it goes wrong
- Test what we build before customers do. Break it deliberately. Write up what you find
- Get your hands dirty building: write code where it helps, and stand up low code and no-code tools to automate internal work, prototype ideas quickly, and ship small improvements without waiting for engineering capacity
- Run growth initiatives end to end - build target lists of law firms, administrators and trustees, put together outbound sequences and campaigns, and measure what actually converts
- Own the top of the funnel with the commercial team: lead generation, website and content improvements, and feeding what you learn from prospects back into the roadmap
- Own release notes, internal documentation and the product material used in customer reviews and partner conversations, so nobody is guessing what changed
- Learn the payment rails we ride on — ACH, prepaid cards, digital wallets, cheques — and what each one can and can't do
- Understand the constraints that aren't negotiable and work with compliance and our bank partners so product decisions are workable, not just clever
- Help maintain the roadmap - what's in, what's out, what we've said no to and why and pull the data to answer "is this working?": adoption, failure rates, exception volumes, support tickets
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Who we're looking for.
We care far more about who you are than where you've been. That said, the right person will likely have:
- A degree - what matters is that you can think, learn, and communicate clearly
- Genuine curiosity about fintech, payments, or building businesses - you've read around the space, not just heard the buzzwords
- Exceptional written and verbal communication - you can write a crisp email and a compelling slide deck
- High attention to detail and a commitment to quality - you notice when something isn't quite right and you fix it
- The ability to prioritise ruthlessly and work at pace - you get things done, and you don't get flustered
- Low ego, high ambition - you're confident enough to push back but humble enough to know when you're wrong
- A bias to action - you'd rather try and iterate than wait for perfect conditions
- Resilience and persistence - when things are hard (and they will be), you keep going
- An extremely high work ethic, ambition and drive.
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What you'll get
This role is an investment in your career. In return for your hard work, you'll get:
- Direct mentorship from a founder/CEO
- Exposure to every part of building a regulated fintech: product, commercial, compliance, and more
- Real ownership and responsibility from day one - your work will have visible impact
- A front row seat to company building at the early stage, when the decisions that matter most are being made
- Competitive graduate salary, reviewed as you grow with the business
- A flat, no nonsense culture where your ideas are heard and your effort is recognised
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