Through 2025 the Bank underwent a significant transformation programme which incorporated a complete overhaul of systems, processes, strategy, direction and ultimately a complete rebrand to thisbank.

2026 plans for the Bank are ones of growth, building on the new consumer focused brand and via strategic acquisitions.

thisbank is building a fair, easy-to-use and supportive banking experience for real people. We’re proud of our heritage and our commitment to trust, inclusivity and innovation. Our culture is open, positive and collaborative, we value diversity in all its forms.

Joining us means being part of a team that cares about customers, colleagues, and making a real impact.

Role Overview

The Project Analyst role is responsible for owning and supporting the successful delivery of projects across the business. Working closely with the Senior Project Managers, stakeholders, and delivery teams, the Project Analyst will help coordinate project activities, maintain project documentation, track progress, manage schedules, and produce reports.

This role provides an excellent foundation for individuals looking to develop a career in project management, offering exposure to project governance, planning, risk management, stakeholder engagement, and change delivery.

As the role will have involvement in projects spanning the entire business, the role holder will gain significant exposure to financial services, banking, commercial and corporate affairs, liaising with departments, and executives across the business. The role holder will have every opportunity to progress in seniority and take on more and more responsibilities as they learn and grow with us.

Key Responsibilities

Project Support

• Run &/or assist in the planning, coordinating, and delivery of projects through requirement gathering, build, UAT and implementation activities.
• Support the creation and maintenance of project plans, schedules, and milestones.
• Monitor project progress and highlight risks, issues, and dependencies.
• Track project actions and follow up with stakeholders as required.
• Support project governance activities and ensure adherence to project methodologies.

Reporting and analysis

• Produce regular project status reports, dashboards, and updates.
• Gather, analyse, and present project performance data.
• Monitor project KPIs and delivery metrics.
• Maintain accurate project records and documentation.
• Support resource and budget tracking activities.

Stakeholder coordination

• Schedule and facilitate project meetings, workshops, and steering groups.
• Prepare meeting agendas, minutes, and action logs.
• Build effective relationships with project stakeholders and team members.
• Communicate project updates clearly and professionally.

Risk Management

• Maintain project risk, issue, assumption, and dependency logs.
• Support the identification and assessment of project risks.
• Track mitigation actions and escalate concerns where necessary.

Documentation & Governance

• Ensure project documentation is complete, accurate, and up to date.
• Support the management of project change requests.
• Assist with project audits, reviews, and lessons learned exercises.
• Maintain compliance with project management standards.

Experience & Qualifications

Essential

• Educated to A-Level standard or equivalent (or equivalent industry experience).
• Experience of engaging and working with internal teams and external third parties
• Excellent stakeholder management skills
• High level of emotional intelligence and interpersonal skills.
• A “get it done” attitude

Desirable

• Experience of defining requirements, process mapping, documenting data flows and gap analysis
• Experience of managing projects, ideally in a regulated financial services environment
• Relevant project management qualification or training.
• Experience in a regulated environment

Skills & Behaviours

• Proactive approach and willingness to learn.
• Has a strong ‘Can do’ attitude
• Strong organisational and administrative skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and analytical thinking.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, Teams, and Outlook.
• Ability to work collaboratively within cross-functional teams.
• Exposure to project management principles or methodologies would be advantageous.
• Experience using project management tools such as Monday.com would be advantageous.

We are committed to creating a diverse and inclusive workforce. We believe it makes our company stronger. We celebrate the differences that all our colleagues bring to our business and respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and way of thinking. We're a place where you can be you.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!