Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Every employee gets access to our online training platform. This is where we host our standard induction programmes and compliance-based training. Also used for soft skill development and MS office training

We have set development programmes for those that progress through management with us and also, we sponsor industry relevant qualifications

We also run many soft skills training courses to support staff and their development

More training information

Apprenticeship Training:

• Programme: Business Administrator Apprenticeship Level: 3
• Duration: 15 to 17 months (dependent on exemptions)
• Course Type: Apprenticeship Standard

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your workplace.

Units Covered:

The Apprenticeship programme is made up of different units. Apprentices will be assessed on their knowledge, skills and behaviours throughout the apprenticeship and tracked online using an e-portfolio.

These are grouped into 3 themes which complement each other and are as follows:

1. Core Business & Administration
2. Managing Self & Personal Skills
3. Using Resources & Achieving Results

Assessment:

After each theme is complete, a Mock End Point Assessment is carried out to ensure apprentices are prepared for the End Point Assessment at the end of the programme

After a minimum of 372 days and successful delivery of the programme, the end point assessment will take place. The end-point assessment is a synoptic assessment of the skills, behaviours and knowledge that have been developed throughout the apprenticeship

End-Point Assessments will involve an independent assessor carrying out final assessments with the apprentice, to ensure that the competences and learning within the ‘Apprenticeship Standard’ have been met

Apprentices can achieve a pass, merit or distinction dependent on how well they perform in their End-Point Assessment

Functional Skills:

Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A – C or equivalents in English and maths).

Essential qualifications

• GCSE in: English (grade A - C)

Desirable qualifications

• GCSE in: Maths (grade A - C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other requirements

Disclosure and Barring Service (DBS) check.

The Vegner Group Ltd is a forward-thinking provider of collective services which includes property management and building surveying, whilst enhancing the delivery of these services with our back-office solutions designed to support property professionals serving the leasehold market. The Vegner Group’s back-office solutions ensure compliance through our client finance and service charge accounting services and our “essential services” – many of which are for statutory or regulatory requirements that are necessary for buildings during the management life cycle. We are driven by our duty of care to clients and partners and ensure that all services across the Group are provided to a high standard, with meticulous attention applied to our business models.

https://faraday-property.com/ (opens in new tab)

Company benefits

• 25 days holiday plus 8 bank holidays, half day off for your birthday, pension, free eye tests with glasses contribution, professional fees paid, learning & development, EAP, perks, discounts and long-service awards.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

We are always looking for individuals that we can develop within our property management functions

Those that show the right working ethos and aptitude for Property have the opportunity to develop and transition into a variety of roles

The contact for this apprenticeship is:
HAWK MANAGEMENT (UK) LIMITED

The reference code for this apprenticeship is