Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

Training will be delivered through a mix of on-the-job coaching at our Birmingham city centre office and structured learning with your apprenticeship training provider.

• At work: day-to-day coaching from experienced Energy Consultants and the sales leadership team, including call reviews, role-plays, shadowing and weekly 1:1s
• Off-the-job training: one day per week (20% of your working hours) set aside for apprenticeship study, coursework and assessments towards the Level 4 Sales Executive standard
• With your training provider: regular workshops, tutor sessions and online learning, delivered remotely or at the provider's location depending on the module
• Duration: 18 months, followed by end-point assessment to achieve the Level 4 Sales Executive qualification

Additional training information

The Level 4 Sales Executive apprenticeship is delivered alongside your day-to-day role, so you'll apply what you learn in real time on live accounts and prospects.

• Structure: the 18-month programme is split into a learning phase (around 15 months) followed by an end-point assessment period (around 3 months), where you'll demonstrate what you've learned through a work-based project, presentation and professional discussion
• Format: a blend of live workshops, online learning, self-study and one-to-one tutor support, with regular progress reviews involving you, your line manager and your training coach
• In-house support: you'll be paired with a workplace mentor from our sales team who'll support you through the apprenticeship alongside your training provider
• Functional Skills: if you don't already have Level 2 English and Maths (GCSE grade 4/C or equivalent), these will be included as part of your apprenticeship at no cost to you

Essential qualifications

• GCSE English (grade 4/C or above (or equivalent))
• GCSE Maths (grade 4/C or above (or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Patience
• Confident telephone manner
• Resilience and ability to hand
• Target-driven and self-motivated
• Active listening
• Willingness to learn

Other requirements

• The first stage is a half-day Discovery Day at our Birmingham office on Wednesday 14th October 2026. This is how we get to know you and you get to know us. There's no exam and nothing to revise
• You'll need the right to work in the UK for the full duration of the apprenticeship (18 months minimum)
• You must be able to commute reliably to our Birmingham city centre office three days per week
• This role involves significant time on the phone, so a confident and professional telephone manner is essential
• You'll be expected to follow our data protection and GDPR procedures when handling client information on the CRM
• Apprenticeship funding rules require you to have lived in the UK or EEA for the past three years (some exceptions apply - check gov.uk for details)

About this employer

The National Energy Hub (TNEH) is an award-winning energy and sustainability consultancy based in Birmingham. We help UK businesses take control of their energy costs, navigate the procurement market and decarbonise their operations on the way to net zero.

We work with organisations of all sizes — from SMEs to large multi-site operators — across procurement, renewables, flexibility and energy strategy. Our consultants combine market expertise with hands-on account management to deliver real savings and measurable carbon reductions for our clients.

We're a growing team that promotes from within, invests in training and takes development seriously. Our culture is direct, supportive and ambitious — we want people who care about doing the work properly and building a long-term career with us.

Company benefits

• 28 days holiday including bank holidays, rising with service. Birthday day off. Two weeks paid leave over Christmas and New Year. Company pension. Hybrid working from our Birmingham city centre office. Regular team socials and partner events.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. On successful completion of your Level 4 Sales Executive apprenticeship, you'll move into a full Sales Development Representative role at The National Energy Hub on a competitive base salary plus commission (OTE £38,000–£45,000+).

From there, the typical path is:

• Energy Consultant / Account Manager within 6-12 months of qualifying - owning your own client base, running the full sales cycle and earning OTE of £40,000 - £70,000+
• Senior Energy Consultant as you build a book of business and develop expertise in procurement, renewables or flexibility
• Team Lead, Sales Manager or specialist routes into areas like net zero consultancy, sustainability advisory or key account management as the business grows

Ask a question

The contact for this apprenticeship is:

THE NATIONAL ENERGY HUB LTD
Bradley Bevan
careers@thenationalenergyhub.co.uk
01218186018

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