CRM & email

• Writing copy for email campaigns, including subject lines, preview text, headlines, body copy and calls to action.
• Helping turn campaign briefs and commercial priorities into engaging customer communications.
• Learning how email copy changes depending on audience, objective and customer segment.
• Proofreading and checking email campaigns before they are sent.
• Working with CRM colleagues to understand what the data tells us about content performance.
• Developing an understanding of email best practice and what encourages people to open, read and click.

Content, workflow & collaboration

• Working from briefs and asking the right questions when something isn't clear.
• Researching topics and checking facts before writing.
• Maintaining editorial calendars, content trackers and other workflow documents.
• Working closely with designers, CRM specialists, developers, SEO colleagues and account teams.
• Responding positively to feedback and developing copy through amends.
• Managing your own workload and deadlines with support from more senior members of the team.
• Helping ensure everything we publish is accurate, on-brand and of a consistently high standard.
• Keeping an eye on digital content trends and bringing interesting examples and ideas back to the team.

What we're looking for

This is a junior role, so we're not expecting years of agency experience, and welcome applications from new graduates. Above all, we are interested in finding someone with the raw skills and attitude to become an excellent digital copywriter.

You'll ideally have:

• Excellent written English, with strong spelling, grammar and attention to detail.
• A genuine love of writing and an ability to make information clear, concise and engaging.
• Some experience of writing content – this could come from a first job, internship, placement, freelance work, university, a personal project or similar.
• An understanding that writing for a website or email is different from academic or long-form writing.
• Good research skills and an instinct for checking facts rather than making assumptions.
• Confidence using everyday digital tools and the ability to learn new platforms quickly.
• Strong organisation skills and the ability to manage several pieces of work at once.
• An interest in websites, email marketing, digital content and how brands communicate with their audiences.
• A collaborative attitude and willingness to take feedback.
• Curiosity about why some content performs better than others.

Experience using a CMS, email marketing platform or basic SEO tools would be useful, but isn't essential. We can teach you.

Agency experience is also welcome, but not required.

What you'll learn

We want this to be a role in which someone can develop quickly.

You'll have the opportunity to build practical experience in:

• Digital copywriting
• Website content management
• SEO copywriting
• CRM and email marketing
• Content performance and analytics
• Different brand tones of voice
• Working with designers and developers
• Managing content at scale
• Agency processes and client work

As your experience grows, you'll be encouraged to take greater ownership of briefs, contribute ideas and recommendations, and develop towards a Digital Marketing Copywriter role.

What we offer

• £28,000 starting salary
• 25 days' holiday plus bank holidays
• Company pension
• Health insurance
• Hybrid working, with a minimum of one day per week in our Bristol office
• Training and development
• The opportunity to work with major UK brands and on digital content seen by large audiences
• A friendly, ambitious and collaborative agency environment
• Plenty of opportunity to develop your career as the agency continues to grow

How to apply

Please email us at jobs@thecontentemporium.co.uk your CV and a short covering letter telling us why you're interested in the role and why you think you'd make a great Junior Website & CRM Copywriter. Please ensure you use the subject line:

If this sounds like the role for you, we’d love to hear from you.

Please apply with your CV and a short covering letter telling us why you’re interested in the role and why you think you’d make a great Junior Website & CRM Copywriter.

We do not accept 'Easy Apply' applications, so please ensure you follow the email route outlined above.

Application deadline: Wednesday 30th September 2026 (12pm)

Interviews will take place during the week commencing 5th October 2026.

Our commitment

The Content Emporium is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds and experiences. We recruit based on skills, potential and suitability for the role and are happy to discuss reasonable adjustments throughout the recruitment process.