Luneia Brands
K-Beauty Beauty Consultant
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Beauty Consultant
Luneia Brands | Selfridges - Oxford Street
Part Time | 20 hours per week and Full Time | 37.5 hours per week positions available
About Luneia Brands
Luneia Brands is bringing some of the most exciting and fast-growing Korean beauty brands to the UK luxury retail market.
We are building a portfolio of innovative, culturally relevant beauty brands that are shaping what’s next in beauty. From breakthrough products to emerging trends, our ambition is to connect customers with the brands they will be talking about next.
As we continue to grow, we are looking for a Beauty Consultant who is commercially driven, culturally connected, and passionate about creating exceptional customer experiences.
The Role
We’re looking for a passionate, energetic, and customer-obsessed Beauty Consultant to bring the world of K-beauty to life for our customers.
As a Luneia Beauty Consultant, you’ll be at the heart of the customer experience — introducing customers to exciting Korean beauty brands, sharing your product knowledge, and creating personalized experiences that make K-beauty feel accessible, relevant, and inspiring.
What You’ll Do
- Be a passionate brand ambassador, delivering warm, knowledgeable, and exceptional customer service.
- Drive sales through product knowledge, storytelling, and customer engagement.
- Build lasting customer relationships and encourage loyalty through excellent service and follow-up.
- Stay curious about K-beauty, ingredients, hero products, and emerging trends, turning your skincare expertise into commercial success.
- Support launches, key trading periods, and brand moments with energy and enthusiasm.
- Keep the counter, displays, and testers immaculate, hygienic, and customer-ready at all times.
- Work collaboratively with your counter managers and the wider retail operations team to maintain strong stock standards — supporting replenishment, stock takes, and inventory accuracy.
- Follow Luneia’s visual merchandising standards, planograms, and brand guidelines.
- Take pride in the details and proactively flag opportunities, issues, or low-stock requirements to your line manager.
- Represent the brand with professionalism, positivity, and a genuine passion for beauty.
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What You’ll Bring
- A genuine passion for beauty and skincare.
- Previous retail, beauty, hospitality, or customer-facing experience is desirable.
- A natural ability to connect with customers and create memorable experiences.
- Confidence in communicating product benefits and making personalized recommendations.
- A professional, friendly, and respectful manner at all times, especially when handling customer or line manager feedback.
- An interest in Korean beauty and culture, with a curiosity to keep learning.
- A commercial mindset and enthusiasm for achieving sales targets.
- A proactive, reliable, and positive approach.
- Willingness to work a flexible schedule based on the business needs.
- Excellent attention to detail across customer service, presentation, cleanliness, and stock.
- The energy and resilience to thrive in a fast-paced luxury retail environment.
- NVQ L2 Beauty Therapy qualification or above is a plus.
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Why Luneia?
This is an opportunity to join a growing business at an exciting point in its journey and play a genuine role in the expansion of key Korean beauty brands in the luxury retail landscape.
You’ll have the opportunity to influence how customers discover K-beauty, establish the brand as a key player in the UK skincare market, and help shape the growth of an area that is redefining beauty for a new generation.
What We Offer:
- Competitive hourly compensation dependent on experience and qualifications
- Performance-based annual bonus structure tied to brand and commercial KPIs
- Generous holiday allowance including a day off to celebrate your birthday!
- Workplace pension scheme
- Free eye tests
- Generous employee product discount across our brand portfolio
- Senior role with direct influence on the strategic direction of a high-growth business, with significant career development opportunity
- A collaborative, entrepreneurial, and inclusive environment with a genuine focus on innovation and team wellbeing
If you’re ambitious, commercially sharp, and always looking for what’s next in K-beauty, we want to hear from you.
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