OCS
K9 Divisional Director
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About The Role:
Days of Working:
This permanent, full-time position is itinerant, with responsibility for the Yorkshire and North region and regular regional and national travel.
As a K9 Divisional Director, you will lead and drive the successful delivery of a national Security Canine (K9) operation. The role is responsible for providing strategic leadership across operational delivery, client relationships, compliance, commercial performance, and business growth.
The K9 Divisional Director will play a key role in developing and enhancing K9 services, ensuring exceptional standards of service delivery, operational excellence, and regulatory compliance across a national portfolio of contracts.
Key Responsibilities:
- Lead, motivate, and develop a team of Operations Managers, Supervisors, and K9 Handlers.
- Take overall responsibility for the operational performance of the national K9 division.
- Ensure all contracts are delivered safely, compliantly, and to the highest standards.
- Build and maintain strong client relationships, delivering excellent levels of customer satisfaction.
- Support business growth through involvement in tenders, mobilisations, and new business opportunities.
- Monitor financial performance, profitability, and operational key performance indicators (KPIs).
- Lead training, competency, and compliance programmes for handlers and operational teams.
- Oversee audits, regulatory compliance requirements, and continuous improvement initiatives.
- Provide leadership and support during operational incidents and contribute to strategic business planning.
- Drive operational consistency and best practice across geographically dispersed teams.
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Required Criteria:
- Right to work in the UK
- Previous experience of senior operational management within the security industry.
- Proven experience managing security operations within a complex, multi-site environment.
- Experience leading large, geographically dispersed operational teams.
- Strong commercial awareness with experience managing budgets, contracts, and profitability.
- Excellent client relationship and stakeholder management skills.
- A thorough understanding of SIA licensing requirements, BS7858 standards, canine compliance requirements, and relevant security legislation.
- Strong leadership, communication, and organizational skills.
- The ability to manage multiple priorities and drive performance across a national operation.
- A full UK driving licence.
- A valid SIA licence.
Desirable:
- IOSH or NEBOSH qualification.
- Change Management qualification.
- Relevant K9 operational qualifications.
- Experience supporting contract mobilisations and service transformations.
- Knowledge of tender processes and business development activities within the security sector.
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About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.
Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- ✅ Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- 🚀 Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- 🙂 Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources.
- 📝 Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- 💰 Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
How to Apply:
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