Citizens Advice
Kent Advice Hub Meet & Greet / Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
How we use cookies to help you
It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site.
As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you.
You can find out more about the cookies we use.
How we use cookies to help you
We use essential cookies to make our site work.
We'd Also Like To Use Some Additional Cookies To
- see what help people need most, so we can make our site better
- help us campaign for changes that make things fairer for everyone
- let you watch videos on the site
Find out more about how we use cookies and keep your data safe.
Choose cookies
You’ve accepted additional cookies. You can change your cookie settings at any time
You’ve rejected additional cookies. You can change your cookie settings at any time
Are you passionate about helping people and providing excellent customer service? Do you enjoy working in a fast-paced environment where no two days are the same?
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We’re looking for a friendly, organised and proactive Meet & Greet / Administrator to join our Kent Advice Hub team. This is a rewarding opportunity to play a vital role in helping people access the advice and support they need.
As the first point of contact for clients, you’ll welcome and support individuals accessing our video advice service, guide them through the process, manage appointments and client records, and help ensure the smooth running of our service. You’ll also provide a range of administrative support, helping our teams deliver high-quality advice to people across Kent.
What You’ll Be Doing
- Supporting clients to access Kent Advice Hub and Citizens Advice services
- Managing online demand and adviser availability
- Assisting with client paperwork and maintaining accurate records
- Uploading documents and updating Casebook records
- Supporting office administration, post management and shared inboxes
- Working with colleagues to deliver an efficient, welcoming and accessible service
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We’re Looking For Someone Who
- Has experience in an administration, reception, customer service or client-facing role
- Has excellent communication and organisational skills
- Is confident using digital systems and managing information accurately
- Enjoys helping people and delivering great customer service
- Can work calmly and professionally in a busy environment
- Shares our commitment to supporting local communities
Why join us?
At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a values-driven organisation making a real difference to people’s lives every day. You’ll join a supportive team committed to helping communities across Kent navigate life’s challenges and find their way forward.
Apply today and help us ensure that everyone who needs advice can access it quickly, easily and with confidence.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills