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Cathedral Appointments | B Corp™

Key Account Coordinator

Exeter
£13 – £15/hr
Posted about 21 hours ago
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£13.45 - £14.10 per hour DOE | Onsite | Exeter

Company Overview:

Our client is a well-established and growing business with a strong presence in its sector. They are looking for an organised and proactive Key Account Coordinator to join their busy team, supporting key customer accounts and ecommerce marketplace operations. This is an excellent opportunity to join a collaborative environment where you'll receive training, develop your skills and play an important role in delivering excellent customer service.

Role Overview:

This temporary to permanent opportunity is ideal for someone who enjoys working in a fast-paced administrative environment and takes pride in keeping processes running smoothly. As the Key Account Coordinator, you'll support key customer accounts, coordinate orders and stock, maintain product information and work closely with internal teams to ensure customers receive an exceptional service. Previous ecommerce or marketplace experience is advantageous, but full training will be provided.

Responsibilities of the Key Account Coordinator:

  • Support the day-to-day administration of key customer and ecommerce marketplace accounts, including maintaining product listings and data.
  • Process customer orders, coordinate stock availability and liaise with warehouse teams to ensure timely dispatch.
  • Monitor sales, stock and operational information while assisting with refunds and account administration.
  • Provide wider customer account support, handling queries, coordinating sample requests and assisting with general administration.

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Requirements of the Key Account Coordinator:

  • Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
  • Good Microsoft Excel skills and confidence working with data, reports and operational information.
  • Excellent communication skills with a proactive approach to problem solving and customer service.
  • Previous experience in ecommerce, sales administration or customer account support would be beneficial but is not essential.

Benefits:

  • Temp to perm opportunity.
  • Monday to Friday working pattern, 37.5 hours per week (09:00 - 17:00 or 8:00 - 16:00). 30 min lunch break.
  • 20 days' holiday, increasing to 25 days with service, plus an additional birthday holiday after one year's service.
  • Company pension with employer contribution and life assurance scheme.
  • Eyecare vouchers.
  • Onsite canteen, free parking and secure bike storage

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If you're an organised administrator with excellent attention to detail and are looking to build a career supporting key customer accounts and ecommerce operations, we'd love to hear from you. Apply today to find out more about this exciting opportunity.

Note on Sponsorship:

We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

We are dedicated to fostering a diverse, equitable, and inclusive recruitment process. We actively seek to hire talented individuals from various backgrounds and ensure our practices are unbiased, evaluating every candidate based on their unique qualifications and potential.

Recruitment Consultant: Lacey Dorliac

Ref: 11315

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Skills

Organisational skills
Attention to detail
Microsoft Excel
Data analysis
Communication skills
Problem solving
Customer service
Ecommerce administration
Account coordination
Order processing

Location

Exeter, England, United Kingdom

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