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Key Account Coordinator/Specialist : Seafreight Imports
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Salary: Up to £37,000
Location: Birmingham
Start: ASAP
On behalf of our International Freight Forwarding client, we are looking to appoint an experienced Key Account Coordinator, focusing on Seafreight imports. This is a key role that combines deep sea import coordination, customs entry responsibility, food import compliance, customer reporting, invoicing support, and document management.
What You'll Do
As Key Account Coordinator/Specialist you'll take ownership of the accounts day-to-day back-office and account support activities, whilst also being trained to provide operational cover for the Account Supervisor during periods of absence or annual leave. A typical day will involve liaising with clients, shipping lines, and overseas offices/agents, coordinating imports/exports for sea freight consignments, and recording and preparing documentation and invoicing.
Duties Include
- Account Administration and Shipment Coordination
- Customs and Regulatory Compliance
- Customer Reporting, Financial Control and Billing
- Operational Cover and Business Continuity
- Systems SOPs and General Support
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What You Need
The position is ideally suited to an organised, customer-focused individual with strong import and customs experience who enjoys working within a structured and process-driven environment.
Skills And Qualifications Required
- Experience of deep-sea import freight forwarding.
- Practical experience of completing and controlling UK import customs declarations.
- A high level of accuracy when reviewing and processing shipment and customs documentation.
- Confident and professional customer communication.
- Ability to manage several live shipments and competing deadlines.
- Competent spreadsheet and reporting skills.
- Ability to identify, question, and escalate incomplete or inconsistent information.
Why You'll Love This Role
This role offers the opportunity to become a key part of a well-established and highly valued customer account, as well as a competitive salary package.
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- Twice-yearly discretionary bonus, subject to both company and individual performance
- Enhanced pension scheme
- 25 days annual leave plus bank holidays
- Health scheme benefit
- Life Assurance scheme, including GP access
- Employee Assistance Programme
How
If you have relevant experience, please get in touch today.
E: : 906
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Red Recruit specialise in Shipping, Freight and Logistics, Removals and Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or Apply directly.
Keywords / alternative titles: Sea Freight Import Clerk, Sea Freight Coordinator, Oceanfreight Import Clerk, Oceanfreight Coordinator, Ocean Freight Import Clerk, Ocean Freight Coordinator, CargoWise, Food import experience, IPAFFS, CHEDs, Port Health.
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