Unibox
Key Account Manager
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About the Role
Responsible for leading and growing a portfolio of strategic client accounts, driving revenue through strong relationships, account planning and commercial evaluation. Acting as a senior point of contact, the role partners with key strategic stakeholders to understand client needs to deliver solutions that create long-term value.
The role owns account strategy while identifying opportunities to expand existing accounts and meet growth targets. Working cross-functionally, the Account Manager ensures clients receive high quality, consistent experience and that commercial objectives are achieved.
The role requires a confident, consultative sales leader with strong commercial judgement, capable of managing complex accounts and influencing at a senior level.
About You
- Commercially driven with a strong focus on revenue growth, margin and long-term account value
- Strategic thinker who is able to develop and execute account plans aligned to business goals
- Relationship led approach to build credibility and trust with senior client stakeholders
- Consultative seller who listens well, identifies client needs and positions solutions effectively
- Influential communicator who is confident, engaging at executive level, both internally and externally
- Results driven individual who is accountable for targets, forecasting accuracy and delivery
- Excellent negotiator who is skilled in managing complex commercial discussions and contacts
- Analytical and organised, using data to inform decisions and manage pipeline effectively
- Resilient and adaptable to changing environments and situations, comfortable navigating change, pressure and complex sales cycles
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Skills & Experience
- Proven experience managing and growing strategic client accounts
- Experience in manufacturing a strong advantage
- Demonstrated success delivering revenue growth against targets
- Strong consultative selling and solution-based sales capability
- Experience engaging and influencing senior client stakeholders
- Solid commercial acumen
- Proven ability to develop and execute account strategies and plans
- Strong forecasting, pipeline management and CRM discipline
- Experience managing complex sales cycles and long-term client relationships
- Excellent communication, presentation and relationship management skills
- Ability to work effectively across internal teams to deliver client outcomes
Key Responsibilities
- Lead and grow a portfolio of strategic client accounts to achieve revenue and growth targets
- Develop and execute account plans that drive retention, expansion and long-term value
- Build and maintain strong relationships with senior client stakeholders
- Identify, qualify and convert new opportunities within existing accounts
- Own forecasting, pipeline management and reporting for assigned accounts
- Lead commercial negotiations, including pricing, contracts and renewals
- Act as a senior point of contact ensuring high-quality client experience
- Collaborate with internal teams to deliver solutions aligned to client needs
- Monitor account performance proactively
- Contribute to sales strategy, planning and continuous improvement initiatives
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What we offer you
- Competitive salary + benefits package
- Free onsite parking
- Supportive and collaborative working environment
- Non-corporate working environment
- Starting 23 days annual holiday (plus bank holidays) (increasing on length of service)
- Additional "Unibox" bank holiday on the last working day of the year before Christmas
- Christmas shut down
- Regular social events
- Employee Assistance Programme (EAP)
- Health cash plan for those everyday medical expenses (after passing probation)
- Referral bonus scheme for employees who successfully introduce a new starter (t&c's apply)
- Training opportunities for personal and professional development
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