EcoFlow
Key Account Manager
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About our company
Power a New World
OUR VISION
The world is at the intersection of major paradigm shifts toward renewable energy, electrification, and new energy. ‘Power a New World’ is a call to the future amid these changes.
EcoFlow believes in an aspirational, eco-friendly, and technologically driven future that every individual can own. EcoFlow’s meaningfully innovative power solutions are designed to bring a positive impact on individuals, families and society at large.
OUR MISSION
To lead as a reliable and trusted energy companion for families and individuals around the world. We aim to empower our users with meaningful innovation, helping people across the world to live, dream, and explore without limits.
How It All Started
In 2017, a multidisciplinary team of engineers, with vast experience and expertise in the battery industry, formed EcoFlow. United in the belief that access to power is a fundamental human right, the group began developing solutions to relieve global populations from power insecurity. Today, as an eco-friendly energy solutions company, EcoFlow leads the way with industry-defining portable power stations, solar technology, the world’s first portable home battery with an expandable ecosystem and various smart devices.
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Who are we?
We are a young, aspirational and diversified team with a global vision. We aim to empower EFers at the outset, to empower our users through our innovative products and services, and to eventually empower the whole ecosystem and the world. Embracing these ideals, we believe the possibilities of the future are endless as we move, promote, and evolve. We will work with a devoted, open, passionate, and brave mindset to create innovative and reliable products and services driven by clean energy. We do this in an effort to transcend limitations and explore the infinite possibilities in life for millions of families across the world, which will ultimately facilitate the fulfillment of our ecological responsibilities and commitment to the world’s sustainability. Each and every EFer's skills can be honed to perfection in the ocean of diversified opportunities and challenges in this process.
We welcome and appreciate all EFers who are ambitious, pragmatic, and bold to deliver our goals as a team. Together, Let's Power a New World！
Your Challenges:
- Manage relationships with key clients, distributors and channel partners in the UK. Develop long-term strategic partnerships and improve customer loyalty and satisfaction.
- Understand client requirements, conduct regular business communications and client meetings, and ensure full-cycle follow-up and resolution of client needs and issues.
- Oversee order and contract execution for key accounts. Collaborate with cross-functional teams to resolve operational issues and ensure smooth delivery of projects and orders.
- Gather customer feedback, optimise account management and service processes, and elevate overall service standards.
- Maximize business value from existing accounts. Identify incremental opportunities and collaborate with sales teams to drive business growth across the UK market.
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Your profile includes:
- Bachelor’s degree or equivalent relevant professional experience, with a proven track-record in key account management, channel partner management or customer success.
- Proficient in English for business purposes; Mandarin is a plus.
- Demonstrated capability in client relationship management, with proven experience in nurturing and growing long-term existing accounts.
- Strong execution and responsiveness; able to proactively drive client requirements and project progress forward.
- Prior experience in residential energy storage, new energy, solar, battery or EV industries is highly preferred.
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