Key Account Manager

The Opportunity:

If you're an experienced Key Account Manager within a highly regulated engineering environment then this is a fantastic opportunity for you! The Key Account Manager will oversee all orders and commercial business dealings with major customers across the world whilst developing relationships with those customers and internal stakeholders.

The Role:

• Managing the entire commercial relationship with one or two major key global OEMs within a highly regulated engineering environment.
• Cradle to grave order processing: handling the initial enquiry and dealing with all associated written and verbal communication, working with the estimating team on the bid process and negotiating quotations, order processing over very technical products, and resolving all queries during production until the product is despatched and exported.
• Working with corporate departments to ensure compliance for credit control, export licenses, HM Revenue and Customers and internal procedures.
• Responsible for day-to-day communication with the customer relating to new and existing quotations, delivery commitments, cost reduction activities, timescales audits, testing compliance and certifications.
• Regular meeting reviews with customer via Teams and face to face, which may involve the occasional visit on site with customers.
• Creating weekly expedite reports using Oracle and other MS Projects systems.
• General associated administration on the client account including export control diligence and credit control procedures.