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🏗️ Key Account Manager (Automation)
📍 UK & Ireland | Remote
An established global material handling and storage solutions business is looking to appoint a Key Account Manager to support the continued growth of its dedicated Automation division across the UK & Ireland.
This is a commercially important position responsible for managing and developing relationships with some of the leading warehouse automation and systems integration businesses operating across the region.
The successful candidate will inherit an established portfolio worth approximately £8–10m, with the role weighted around 80% existing account development and 20% new business. The focus will be on strengthening strategic relationships, increasing share of wallet and identifying new project opportunities within existing and prospective accounts.
The Role
You will be responsible for:
- Managing and developing a portfolio of strategic accounts across the UK & Ireland.
- Building deeper relationships with key stakeholders within warehouse automation and systems integration businesses.
- Identifying opportunities to expand existing accounts and introduce new customers.
- Developing and executing structured key-account plans.
- Managing opportunities from initial customer engagement through commercial proposal and order.
- Understanding customer requirements and working internally to develop commercially and technically appropriate solutions.
- Working closely with Sales Engineering, Engineering, Purchasing, Finance and Project Management.
- Managing pricing, margins and commercial negotiations.
- Ensuring an effective handover from Sales into Project Management following order placement.
- Representing the business at customer meetings, industry exhibitions and events such as IMHX or Intralogistex.
- Maintaining visibility of market developments and competitor activity across the UK automation market.
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The Candidate
We are looking for a commercially driven individual who combines strong relationship-management skills with a genuine understanding of technical or engineered products. Ideally, you will have:
- 5–10 years' commercial / sales experience.
- At least 3–5 years' exposure to intralogistics, material handling, warehouse automation or a closely related technical industry.
- Experience working as an Account Manager, Key Account Manager, Sales Manager or commercially focused Sales Engineer.
- Experience selling engineered products, systems or components into sophisticated B2B customers.
- Strong business-development capability alongside an ability to nurture long-term strategic accounts.
- The ability to understand customer requirements and translate them effectively to internal engineering teams.
- Confidence managing commercial negotiations, pricing and margin.
- A proactive, inquisitive and solution-oriented approach.
- An engineering or technical degree would be advantageous.
- Experience within racking, storage systems, structural steel or warehouse automation infrastructure would be particularly relevant, although candidates from adjacent areas of intralogistics will also be considered.
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The Opportunity
This is an opportunity to take ownership of an established customer portfolio while playing a significant role in the continued development of a growing automation business. The position is home-based in England, ideally with access to a major airport, covering customers throughout the UK & Ireland. Travel will be required for customer meetings, alongside occasional travel into continental Europe.
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