Genesis Recruitment Group
Key Account Manager
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Key Account Manager
We’re hiring a Key Account Manager to own and grow relationships with major retail multiples. You’ll take full commercial responsibility for a set of strategic accounts—building robust plans, leading negotiations, and delivering topline and margin targets.
What you’ll do
- Build, own, and execute Key Account Plans for multiple retail customers.
- Lead all aspects of commercial negotiations, JBP delivery, pricing, promotional plans, and range reviews.
- Prepare and run regular customer meetings; issue clear contact reports with next steps and owners.
- Deliver sales and margin targets in line with the annual budget.
- Keep working capital tight (forecast accuracy, stock flow, and overdue follow-up).
- Track and analyse sales performance vs targets, benchmark against market trends, and recommend actions.
- Provide concise reporting on customer performance, opportunities, risks, and updated account plans.
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What you’ll bring
- 3–5 years’ experience in FMCG Sales Account Management (retail multiples).
- Strong commercial acumen: pricing, promo mechanics, trade terms, and P&L understanding.
- Excellent stakeholder skills—confident with buyers and internal cross-functional teams.
- Data-driven mindset with solid forecasting and Excel/BI skills.
- Proactive, organised, and comfortable owning outcomes in a fast-paced environment.
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Nice to have:
- Experience in hygienic disposables markets.
- Experience in the private label market.
Why this role
- Strategic ownership of high-visibility retail accounts.
- Autonomy to shape plans and make an impact.
- Competitive package, bonus, and room to grow.
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