CMA CGM
Key Account Manager - Global Sales
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YOUR ROLE
The primary accountability of this Key Account Manager position within our Global Sales team is to secure, develop, and grow defined strategic global accounts with our strategic Retail customers, in support of our ambitious volume and revenue growth objectives.
You will play a critical role in aligning account strategies with key industry verticals and the overall Group vision. This is a high-impact role in the heart of a global logistics leader, offering you the opportunity to shape the future of customer partnerships in the dynamic world of container shipping.
WHAT YOU’LL BE DOING | MAIN RESPONSIBILITIES
- Own and grow your assigned key accounts, building and maintaining long-term customer relationships and cementing CMA CGM as their trusted logistics partner
- Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships
- Lead the way in identifying new business opportunities and delivering tailor-made solutions
- Drive performance through strategic account planning, pricing influence, and data-backed decision-making
- Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction
- Represent CMA CGM at key industry events, contributing to our marketing and brand presence
- Continuously enhance market knowledge and share updates for ongoing growth
- Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA…)
- Update commercial data and customer feedback in CRM
- Create Leads and Review pending Leads in CRM generated from colleagues
- Work with Sales Support on customer pricing requests
- Drive onboarding and implementation of businesses together with Customer Care team
- Management of customer credit facilities
- Ensure all customer interactions are recorded in CRM
- Update Agency Trade Manager with Market intelligence / Information
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WHAT ARE WE LOOKING FOR | KNOWLEDGE, SKILLS AND EXPERIENCE
- Extensive experience within a B2B account development, frontline sales and/or consultative selling within shipping/logistics or complex supply chain environments.
- Strong grasp of sales cycles, data analysis and CRM reporting.
- Self-starter with strong ownership mindset — you lead, you deliver.
- Charismatic communicator with a flair for relationship-building and strategic questioning.
- Natural problem-solver who thrives in fast-paced, cross-cultural environments.
- Emotionally intelligent and energized by new challenges.
- Strong negotiator and closer, committed to reaching balanced, win-win solutions.
- Comfortable presenting across diverse formats and audiences.
- Highly adaptable, with strong personal resilience to successfully navigate complexity and transformation.
- Familiar with tenders, revenue tracking, and market share strategies.
- Comfortable with systems for customer data, forecasts, and insights.
- Flexibility to travel regularly, as this is a national role with frequent travel across the UK.
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WHAT DO WE OFFER?
Not only do we offer a competitive salary, we also offer a generous benefits package including:
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
- Discretionary annual bonus
- Company car
- Enhanced pension scheme up to 15% total contribution
- Life assurance x4
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
- Enhanced policies including Maternity & Paternity
- Hybrid Working
- Cycle to work scheme/ Season ticket loans
- Employee recognition awards
CMA CGM Group is proud to define itself as a family business built on strong human values.
Excellence
Exemplarity
Imagination
Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Join us and discover a world of opportunities!
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