XOXO SODA
Key Account Manager - North/Manchester
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KEY ACCOUNT MANAGER – MANCHESTER/ NORTH
🚀 WE’RE HIRING! KEY ACCOUNT MANAGER
Are you the kind of person who can walk into a café, clock the fridge layout and already be thinking: “XOXO belongs here”? Do you thrive on building real relationships and bringing bold brands to life in the real world? Well, look no further.
We’re looking for a standout Key Account Manager to drive visibility, volume and vibrant partnerships across North England. If you’re obsessed with growing challenger brands, building standout customer relationships and bringing a category to life, we want to hear from you.
WHAT YOU’LL BE DOING
🧃 Territory Account Management
- Own and grow a portfolio of key independent accounts and regional chains across North England (Based in Manchester)
- Drive volume and visibility via promotional sell-in, merchandising and trade activation
- Build strong, long-term relationships with cafés, bars, convenience stores and lifestyle retailers
- Lead sell-in conversations with cafés, bars, convenience stores and lifestyle retailers
💥 Execution & Sales Performance
- Deliver against monthly volume, distribution and menu listing targets
- Own CRM and reporting across your accounts
- Monitor trade compliance and in-store promotional performance
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🧠 Field Intelligence & Feedback
- Share market, shopper and competitor insights to help guide commercial strategy
- Feed into product innovation and channel-specific execution plans
🤝 Collaboration & Development
- Work closely with the Head of OOH for coaching, performance tracking and support
- Partner with Wholesale NAM to ensure smooth handovers & volume uplifts
WHO YOU ARE 🔍
- Previous experience working with independent cafés, bars or lifestyle retailers
- Strong understanding of café or lifestyle-led retail landscapes
- A confident communicator, commercially astute and naturally self-led
- Proven success in sales, account management or customer success
- Comfortable working in a fast-paced, high-growth environment
- Passion for culture-led, disruptive brands
- A minimum of 2–3 years’ relevant experience is required.
STRUCTURE OF ROLE
- Reports to: Head of OOH
- Works with: Wholesale NAM, Sales Director, Marketing, Ops
- Customers: Key regional independents, café groups, bars & lifestyle-led retailers
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PURPOSE OF ROLE
Your job is to drive volume and visibility across North England through exceptional account management, new business development, and trade execution. 💥
The KAM is the face of XOXO Soda for local accounts — delivering standout customer experiences that turn first-time stockists into long-term partners.
MEASURES OF SUCCESS
- 🏆 New account wins across region
- 📍 Distribution, menu listings, and multisite targets
- 📈 Repeat order rate & uplift in volume
- ✅ Effective trade promotion & compliance
- 🤝 Strong customer relationships & retention
WHY JOIN US? 🥤
- 🚀 Be part of a fast-growing brand shaking up the drinks industry
- 💰 Competitive salary
- 🧑 🤝🧑 Join a fun, ambitious, and high-energy team that’s obsessed with what we do
- 💡 Make a real impact across a key region for growth
- 🌴 25 days holiday + bank holidays
- 🥤 Free XOXO sodas in the office!
No Recruiters Please.
Application Deadline: Tuesday 18th August
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