GEODIS
Key Account Manager
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Company Description
GEODIS is a leading global logistics provider recognized for its expertise across the entire supply chain. The company operates in four main business lines: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a network spanning nearly 170 countries and a workforce of about 48,000 employees, GEODIS offers diverse international career opportunities. In 2025, the company generated €10.6 billion in revenue, reflecting its strong market presence and growth trajectory. GEODIS is owned by Group SNCF, providing a stable corporate foundation and long-term vision.
Role Description
The Key Account Manager is a full-time role based in the UK, operating in a hybrid working model that combines on-site collaboration with some work-from-home flexibility. The role is responsible for managing and developing relationships with key accounts, acting as the primary contact for strategic customers, and ensuring service quality and customer satisfaction.
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Day-to-day activities include:
- Analyzing account performance
- Identifying growth opportunities
- Preparing business plans
- Coordinating logistics solutions with internal teams
The Key Account Manager will monitor service levels, address customer issues, and negotiate commercial terms in line with company policies. This position works closely with operations, finance, and commercial teams to deliver tailored solutions that support both customer needs and GEODIS’s business objectives.
Qualifications
- Strong Account Management and Key Accounts skills to build, maintain, and grow strategic customer relationships.
- Advanced Analytical Skills to interpret data, assess performance, and support informed business decisions.
- Customer Service capabilities to handle inquiries, resolve issues, and ensure a high level of client satisfaction.
- Business Planning experience to create account development plans, forecast volumes, and support revenue growth.
- Relevant experience in logistics, supply chain, or transportation services, preferably in a key account or commercial role.
- Ability to work effectively in a hybrid environment, collaborating in person in Leeds and remotely as needed.
- Excellent communication, negotiation, and stakeholder management skills.
- Proficiency with CRM tools and Microsoft Office (Excel, PowerPoint, Word).
- Logistics, Supply Chain Management, or a related field, or equivalent professional experience.
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In the first instance please apply with your CV to: Vivien.whaites@geodis.com
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