Verso Recruitment Group
Key Account Manager - Strategic Global Accounts
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Key Account Manager – Strategic Global Accounts
Location
Remote - UK-based
Salary
£80,000 to £110,000 basic + Car + OTE + benefits
Right to Work
Must be eligible to work in the UK
A rapidly growing UK technology manufacturer is looking to appoint an experienced Key Account Manager to take ownership of several of its most strategically important global customer relationships (around 6 to 8 companies). Most of the accounts are divisions of global US-based multi-billion dollar organisations. So, the divisions will be in the tens of millions.
They need someone with the gravitas and capabilities you’d expect to find in someone used to being in meetings with board-level stakeholders at these companies.
You must have a background in/experience of the industrial electronics industry.
You'll be responsible for managing complex, high-value relationships with divisions of some of the world's largest multinational organisations, acting as a trusted commercial partner and ensuring exceptional customer engagement across multiple specialist technology businesses.
We're looking for someone who naturally operates with credibility and confidence at senior levels. Someone who can lead conversations, challenge constructively where required, communicate with clarity, and build trusted relationships with both customers and internal stakeholders.
This is a newly created strategic position that will play a key role in the company's next phase of growth. The successful candidate will establish the Account Management function, with the opportunity to build and lead a team as the business continues to expand.
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The company has experienced significant growth over the past 18 months and has ambitious plans for the coming years, making this an excellent opportunity to influence the future direction of a highly successful business.
The Role - Key Account Manager – Strategic Global Accounts
Working closely with Sales, Engineering, Operations and Customer Support, you'll become the primary commercial contact for several key global customers, ensuring an exceptional customer experience while identifying opportunities to strengthen long-term commercial partnerships.
You'll be expected to confidently manage complex customer relationships, navigate senior stakeholder discussions, and coordinate multiple internal teams to deliver outstanding service across a broad portfolio of advanced electronic, sensing, instrumentation and control technologies.
Key Responsibilities - Key Account Manager – Strategic Global Accounts
- Take ownership of several strategically important multinational customer accounts.
- Build trusted, long-term relationships with senior customer stakeholders.
- Lead commercial discussions and confidently represent the business in customer meetings.
- Manage complex quotations and commercial opportunities from enquiry through to successful completion.
- Identify opportunities to increase revenue through cross-selling and upselling across multiple product divisions.
- Coordinate Engineering, Operations and Customer Support to ensure outstanding customer delivery.
- Support commercial negotiations, pricing agreements and long-term supply arrangements.
- Maintain accurate CRM data, forecasts and account development plans.
- Deliver an exceptional customer experience while protecting and growing key strategic accounts.
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About You
We're looking for someone who has experience managing major corporate or multinational accounts within a technical or engineering-led environment.
You will have the confidence and gravitas to engage with senior decision-makers, communicate effectively in challenging situations, and build strong relationships based on trust and credibility.
You'll be commercially astute, emotionally intelligent, highly organised, and capable of balancing strategic account development with day-to-day customer management.
Previous experience within manufacturing, electronics, engineering or other technical B2B industries would be highly advantageous.
This is an outstanding opportunity for an experienced Key Account Manager who enjoys working with major global customers and wants to play a leading role in building a world-class Account Management function within a growing technology business.
This is an amazing opportunity for someone to join a very well-established, expanding company and take ownership of Key Account Management in a standalone role to begin, with the opportunity to build out an account management team over time.
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