Outlook Therapeutics, Inc.
Key Account Manager, UK
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ABOUT OUTLOOK THERAPEUTICS
Outlook Therapeutics (Nasdaq: OTLK) is a commercial-stage biopharmaceutical company redefining the standard of care in retinal disease. In the United States, our lead product has received FDA approval, making it the first and only FDA-approved ophthalmic formulation of its kind for the treatment of wet AMD, and we are preparing for US commercial launch. Our lead product is also the first ophthalmic formulation of its kind to receive Marketing Authorization from the European Commission and the UK MHRA for the treatment of wet age-related macular degeneration (wet AMD), and has launched across Germany, Austria, and the UK. Driven by the stories of the patients we serve, we are united with the vision-care community around a single goal: a future where everyone with retinal disease can envision a brighter world.
THE OPPORTUNITY
Reports to: Head of Europe
Location: UK, field based
Direct reports: no
This is a rare ground-floor moment at a company hitting its commercial inflection point. As a lean, fast-moving organization, we offer scope and ownership that larger companies can’t: your work is visible, your decisions matter, and you’ll help build the function rather than simply maintain it. You’ll partner directly with senior leadership and see a clear line between what you do and patients gaining access to a new treatment option.
Our lead product is commercially available in the UK, and you will be the face of Outlook Therapeutics to the retinal specialists, NHS Trusts, and hospital pharmacy teams who determine patient access to it. You will own growing our footprint across new and existing accounts.
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WHAT YOU'LL DO
Account Strategy & Relationship Management
- Own the commercial relationship with a defined portfolio of NHS Trusts, retinal consultants, and hospital pharmacy leads across the UK.
- Build multi-level engagement plans that map key decision-makers and influencers within each account.
- Serve as the primary point of contact for accounts, coordinating all commercial touchpoints.
Access & Commercial Execution
- Defend and expand formulary position across existing accounts while opening access in new ones.
- Navigate NHS tender, procurement, and ICB funding pathways to grow volume and deepen penetration.
- Own account-level growth targets, translating brand strategy into local account plans.
Cross-Functional Collaboration
- Partner with medical affairs, marketing, and market access to align account plans with scientific and commercial priorities.
- Feed field insights into brand and launch planning to sharpen UK go-to-market execution.
- Coordinate with field medical on scientific engagement to support appropriate product use.
Market Intelligence & Reporting
- Monitor the UK retinal disease competitive landscape, NHS policy shifts, and account dynamics.
- Maintain accurate CRM records and deliver timely account and pipeline reporting to leadership.
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WHAT YOU'LL BRING
Required
- Bachelor's degree, or equivalent professional experience.
- 5+ years of key account management or specialty pharmaceutical sales experience within the UK NHS environment.
- Working knowledge of NHS funding, procurement, and formulary processes (e.g., ICB, hospital pharmacy, tender routes).
- Demonstrated track record building and managing relationships with hospital consultants and specialist clinical teams.
- Full, valid UK driving license and willingness to travel regularly across the assigned territory.
Preferred
- Experience in ophthalmology, retina, or another hospital-administered specialty biologic.
- Experience growing an early-stage specialty or biologic brand post-launch in the UK market.
- Familiarity with MHRA-approved product commercialization and NHS market access frameworks.
OUR COMMITMENT
Outlook Therapeutics is an equal opportunity employer. We are committed to building an inclusive environment where every team member can do their best work, and we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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