MAG (Airports Group)
Key Master
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Key Master
Based at Stansted Airport
Permanent Position
Why London Stansted Airport?
Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region.
Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.
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You’ll also have access to some great benefits including:
- Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs
- 24 days holiday plus bank holidays
- Free parking
- Subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free Virtual GP service, available 24 hours a day, 7 days a week
- Care Concierge service
The role
As a Key Master, you'll play a crucial role in ensuring the safe, secure and efficient management of our Meet & Greet vehicle operation.
You'll oversee the control and movement of customer vehicle keys, optimise vehicle storage and parking allocation using the ParkIt system, and help keep the operation running smoothly while maximising capacity and minimising customer waiting times.
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Working closely with operational teams, you'll monitor performance, respond to operational changes, resolve issues and identify opportunities to improve efficiency and service across the operation.
What will make you successful in this role
- Must possess a full driving licence
- Must demonstrate resilience and be able to work accurately under pressure
- Experience of team working
- Excellent leadership skills
- Able to respond positively and take responsibility for change
- Good working knowledge of IT systems, including MS Office suite
- Continuous improvement experience
- Logical
- Methodical
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