HARIBO UK
Keyholder - Team Leader
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Job Title: Keyholder
Working hours: 20 hours contracted per week. Required to be fully flexible to work weekdays and weekends.
Location: Swindon Designer Outlet
Salary: £13.40 per hour
We’re looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience, and spreading childlike happiness as we are about our Starmix, then this is the role for you!
Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility, and retail expertise help create magical moments for every customer who walks through our doors.
Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – “Home Technology” and “Cycle to Work”
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How you’ll contribute to the mix:
At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet.
Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing, and visual presentation
- Supporting stock control, food hygiene, and Health & Safety compliance
Do you have the right ingredients?
To join our team of confectionery creators, you’ll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident, and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends, and keyholder shifts
- A passion for HARIBO, our values, brand, and customers
- Online retail experience is beneficial but not essential.
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The extra sweet stuff
- Seasonal events provided by Haribo to all staff and immediate families to promote ‘childlike happiness’
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture
At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us, and you will even notice colleagues from the same family all working together under the same roof, so we must be doing something right!
We pride ourselves on bringing colleagues across the business together, from hosting family-friendly Summer and Christmas Parties to our themed food events. There’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!
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